Rebecca K.
I have used Nano hearing aids for a couple of weeks
I have used Nano hearing aids for a while and these new ones are not as good as the two pair I have had before. The old ones were great for all day use, I could put them on in the morning ( I get up at 4am) and not take them out till 9 or 10pm. I put the new ones on in the am and by 2 or 3 in the afternoon they are beeping at me. The old ones also had a green light for on and a yellow light for off they were the best. The ones I have now I have to take out and charge at noon if we have anything planned or I go dead. I would probably return these but I don't have any back up. Bought two pair of Audien Atoms and they really are the worst. I love Nano just have a few misgivings.
Response from Nano Hearing AidsJan 22, 2024
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team