Nano Hearing AidsReviews of nanohearingaids.com

In the past they had great customer service but I have been leaving emails for several weeks and not heard back from anyone yet. I bought a three year warranty less than two years ago and I can’t reach anyone to replace my hearing aid. I currently am trying to manage with only one working hearing aid. I have tried three different phone numbers, two don’t work at all and the final one has an outgoing message but no way to leave a message or talk to a live person.

Order was suuppost to be half price for the 4 program aid aids .Insted I received 2 program aids at less than half off.

I received my hearing aids and no problem with the delivery or product. The only problem is the cord broke in the charging case and I sent a message requesting guidance if I need to return them or if I could receive another case with charger and I have not gotten a response. I tried calling the number on the box but it doesn’t work.

It takes forever to get a response i was telephoning and emailing for weeks to request replacement RIC for my Audacity hearing aids I really like the product but please answer the phone Now I did get thru but now the parts are taking weeks to get delivered I am now 5-6 weeks without my hearing there must be a faster system please please please

I bought a pair from you earlier my dog ate one of them. I called you. I texted you twice. I emailed you and nobody ever got back in touch with me so your customer service sucks but I like the product. It seems to work good for the price don’t give people an email address if you’re not gonna respond to it that’s just bullshit.

I had to pay extra for the regular, normal shipping because if I didn't, which would have made my grandmother wait 2 weeks for her hearing aid. It still hasn't arrived yet. I already paid way over $300 for this. This was a very stressful process.

I sent a notice that I did not receive my second item and after looking closely I see more. I was to receive the silver latest units and I have two flesh colored units. Both are the red wire units (right side). The second should’ve been blue wire set up for the left side. I had to turn in wrong side. I did not receive a charger. I had no response and had to pay the full price even though the price went to half price when my sales was sent in and before it was sent to me. This makes me believe and this unit was put together without being new. I am terribly upset.

I'm super disappointed with my experience with Nano Hearing Aids. I think their product quality is subpar - the sound clarity is okay, but the design is really uncomfortable for me. The customer support wasn't helpful either; they didn't really address my issues. I wouldn't recommend this to anyone looking for a reliable hearing solution.