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Namco Pools Reviews | Read Customer Reviews of namcopool.com

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Hobbies & Crafts
Outdoor Activities
Namco Pools

Namco PoolsReviews of namcopool.com

3.6780 reviews
Outdoor Activities
30 Waterchase Dr, Rocky Hill, Connecticut

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Namco Pools3.6

Reviews780 About Contact

Overall score

3.6 out of 5

Average

Average of 780 reviews

Distribution

5★54%
4★10%
3★5%
2★5%
1★25%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 762-3094
namcopool.com
30 Waterchase DrRocky Hill, CT 06067

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About Namco Pools

Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.

Namco Pools (namcopool.com) has 780 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: namcopool.com
Website: namcopool.com
Category: Outdoor Activities
Location: Rocky Hill, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Namco Pools reviews

780 approved reviews, newest moderated first

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WILLIAM
Apr 21, 2020
The team was very professional and…
The team was very professional and helpful. Thanks
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ROBERT/MELISSA
Apr 21, 2020
a pool that is worthless to us now with…
a pool that is worthless to us now with rust spots that have turned to holes around the pool and no one has done anything to help or stand up to Namcos name!
Report
jw
Apr 21, 2020
We purchased an above ground pool to…
We purchased an above ground pool to replace a weather destroyed model. The process was reasonably efficient and the team did a good job with the removal and install. They were in-and-out in a day and the pool was ready for swimming by the next afternoon. I thought we'd be without a pool all season but the turn-around was 2-3 weeks so we recovered a few weeks of the Northeast swim season.
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JOE
Apr 21, 2020
I’ve never had a bad experience but I…
I’ve never had a bad experience but I feel like there is nobody ever around to ask for help when looking for chemicals
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Robert R.
Apr 21, 2020
Always a good value for the money.
Always a good value for the money.
Report
RICHARD
Apr 21, 2020
They lied to you when you finance the…
They lied to you when you finance the pool
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FIFF
Apr 21, 2020
Excellent product selection/inventory…
Excellent product selection/inventory with knowledgeable staff.
Report
KEVIN
Apr 21, 2020
Terrible company
Worst customer service of any company I have ever seen. Delivered and installed a pool that leaks and will not replace or cover the $1600 water to fill it. Worst mistake ever. You live and learn.
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