NEIL P.
Customer service sucks!
Customer service sucks!

Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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NEIL P.
Customer service sucks!
James K.
Stop emailing me
Joanna C.
So far so good! I'm excited, my pool is being installed tomorrow! My purchasing and customer service experience has been excellent.
Gary U.
Great liner, quick shipping
Response from Namco PoolsJun 9, 2022
Thank you Gary!
John N.
Pool pump quit on a Saturday morning. Brick and mortar stores didn’t have any in stock - nor at this price. Ordered Saturday afternoon and delivered Tuesday morning! Great experience from start to finish!
Response from Namco PoolsJun 9, 2022
Thank you for sharing your experience with us John! Our stores will always price match out website if you see a difference in pricing on any items. We are so happy to hear that you got your new pump quickly and we hope to see you again soon!
Macie K.
No words can describe how Lisa at Namco in Swansea has saved my summer. I had issues with my pool filter and was ready to just get rid on my pool. I had had enough. Lisa talked with me and reassured me if I do what she is telling me, everything would be okay. She was right! Lisa, from your knowledge to your compassion….you are amazing. Truly you have saved my summer. I am forever grateful for you!
Response from Namco PoolsJun 9, 2022
Thank you so much for your kind words, Macie. We really appreciate you taking the time out to share your experience with us! Lisa is truly a great member to have on our team and we are so happy he was able to make a great experience for you. We look forward to seeing you again in the future!
Donald W.
No communication after order. Order still processing. Does that mean you do not have item to ship?
Response from Namco PoolsJun 7, 2022
Hi Donald. We see that your order has shipped and been delivered. There should have been an email updating you that your package has shipped. If you have not gotten your order yet, please call us at 866-762-3094. Thank you!
Michael M.
Fast and user-friendly!
Response from Namco PoolsMay 31, 2022
Thank you Michael!