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Namco Pools Reviews | Read Customer Reviews of namcopool.com

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Hobbies & Crafts
Outdoor Activities
Namco Pools

Namco PoolsReviews of namcopool.com

3.6780 reviews
Outdoor Activities
30 Waterchase Dr, Rocky Hill, Connecticut

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Namco Pools3.6

Reviews780 About Contact

Overall score

3.6 out of 5

Average

Average of 780 reviews

Distribution

5★54%
4★10%
3★5%
2★5%
1★25%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 762-3094
namcopool.com
30 Waterchase DrRocky Hill, CT 06067

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About Namco Pools

Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.

Namco Pools (namcopool.com) has 780 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: namcopool.com
Website: namcopool.com
Category: Outdoor Activities
Location: Rocky Hill, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Namco Pools reviews

780 approved reviews, newest moderated first

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John B. G.
Oct 10, 2022
Great cover
Good cover will use this for years to come
Response from Namco PoolsNov 7, 2022
Thanks for leaving us a review John! We are glad to hear that your cover met your expectations!
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Donnie M.
Oct 9, 2022
This is so far the best cover I’ve had…
This is so far the best cover I’ve had , me and wife had it up in bout an hour. I love the straps versus eyelets. Seems sturdy, cover is stretched above the pool water , be exciting to see it thru winter.
Response from Namco PoolsOct 10, 2022
Thank you for leaving us a great review Donnie. We're very glad to hear that you love your new pool cover! Reach out if you need anything!
Report
Michelle S.
Oct 7, 2022
I don’t you should charge shipping on…
I don’t you should charge shipping on orders over $100.00.
Report
Dan M.
Sep 29, 2022
It was easy to order online
It was easy to order online. Now lets see if the order is right when it gets and see how long it takes to get here.
Report
Kevin B.
Sep 19, 2022
I went to Namco in Peabody MA for a…
I went to Namco in Peabody MA for a broken pump for my above ground pool. I worked with Jacob C. He went above and beyond to fix the problem. His suggestions and customer service was absolutely the best. It is what customer service should be like. Thanks Kevin
Response from Namco PoolsSep 26, 2022
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear Jacob hit the mark for you. Come back and see us soon!
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Paulette W.
Sep 12, 2022
Pool purchase
Everything went smoothly and it was very easy to purchase the pool and get the package that I wanted. I purchased my pool online and I got the price that fit my budget thank you Namco pools!
Response from Namco PoolsSep 12, 2022
Thank you for leaving us a review Paulette! We hope you enjoy your new pool!
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Sarahbeth R.
Sep 9, 2022
Okay - website could use some work
Okay. The website worked better on my mobile than computer. Loading took a bit. Description conflicted with other information listed for the product. The talk to a agent tool was helpful.
Response from Namco PoolsSep 12, 2022
Thank you for leaving us a review and bringing this to our attention! We are going to look into this issue and fix it as soon as we can.
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for your O.
Sep 9, 2022
Great customer service
I accidentally ordered 2 of the same items online. I sent an email and Marc Kagan responded immediately. He refunded me for my extra item right away. Great customer service.
Response from Namco PoolsSep 12, 2022
Thank you for leaving us a review! We are happy to hear that Marc was able to help!
Report

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