NaktoNakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Timothy C.
They were very helpful..
Response from NaktoDec 23, 2024
Dear Timothy Cerullo, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
Les H.
The personal support was on another level,there great!! ,they got your back if something happens.
Response from NaktoDec 23, 2024
Dear Les Hilburn, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
Michael S.
Ive got two cruisers 300w and a 750w and repairs, workmanship, sense of urgency is outstanding, 4 years of business with Nakto and have been completely satisfied. Thank you for the Big Boy Toys !!!!! Sincerely Michael E Sable
Response from NaktoDec 18, 2024
Dear Michael Sable, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
R K.
Nakto customer service was helpful to make sure I ordered the correct replacement battery for my e-bike. Proactively contacted me to check specs. Turned out I had selected the wrong part and they helped me spec and order the correct part before shipping.
Response from NaktoDec 16, 2024
Dear R Keough, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
Liana K.
Wery satisfied. Thank you very much for instructions🙏 I was able to change battery myself.
Response from NaktoDec 9, 2024
Dear Liana Kramer, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!Wishing you a wonderful vacation!
Steve M.
I have a Nakto Super Cruiser. I've had it since 2018. I've dealt with customer service many times. And always seem to get everything done even when I've made a mistake and ordered the wrong part. There is a small restocking fee but it's okay as I get the correct part and my bike has been incredible. I just ordered new forks and they came right away. I had my repair shop install them They fit great and the bike is riding well. Thank you everyone at Nakto!! Have a great holiday season!
Response from NaktoDec 6, 2024
Dear Steve Millington, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!Wishing you a wonderful vacation!
Dennis
Professional, polite answered all questions. Fast arrival.
Response from NaktoNov 25, 2024
Dear Dennis, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
Shark
The order shipped out fast and was just as expected. Linda was great at checking to make sure I was ordering the correct battery size for my bike. I will order from them again.
Response from NaktoNov 18, 2024
Dear Shark, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
