NaktoNakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Tommy N.
delivery not working battery connection from outlet to the bike
Response from NaktoApr 30, 2024
Dear, Tommy We apologize for the inconvenience you've encountered with the battery connection issue. Please reach out to us at [email protected] with more details, and we'll work to confirm the problem and resolve this for you. Your satisfaction is important to us, and we're here to assist you every step of the way. Best regards, NAKTO team.
Doug H.
I loved the bike but when I had an issue with repairs I didn't receive a call back and felt like they didn't really care to help with my concern.
Response from NaktoApr 29, 2024
Dear Doug Haning We're sorry to hear about your experience. We've reached out to you via the email you provided with your order. If you've changed your email, please contact us at [email protected]. If you prefer a phone call, please reply to the email with a convenient time for us to reach you. Rest assured, we're committed to resolving any issues you may have. Best regards, NAKTO team.
Betty
You never answered my question, even after several tries.
Response from NaktoApr 29, 2024
Dear Betty We're sorry to hear about your experience. We've provided instructions on how to replace the battery lock via email, along with a step-by-step video. We believe you'll successfully replace the lock with the help of the video. If you encounter any issues, please continue to contact us. We're here to assist you. Best regards, NAKTO team.
