James B.
The battery i order was brokeing
The battery i order was brokeing

Nakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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James B.
The battery i order was brokeing
Glenda C.
Took you way too long to ship. I could have bought a new bike for what I paid uber.
Tova U.
Ordered 2 bikes. The forks are not padded well and one came bent. Contacted customer service the day it was delivered ot takes them forever to replay. After 3 days I got an email telling me to hit it woth a rubber mallet to straighten it. I responded telling them I would not be hitting a structural component of my bike woth a hammer to make it straight and we can either return the bike or they can send me a new fork. A few days after that they said they would mail me a new fork. After a few more days I followed up because I have received no tracking. It is now more than a week after they said they would mail a new fork and i still do not have any tracking information.
Response from NaktoMay 17, 2024
Dear Tova We sincerely apologize for the inconvenience caused. Due to recent challenges with our parts warehouse relocation, there have been delays in processing orders. Your fork was dispatched on April 18th, and according to logistics, it arrived on the 24th. If you haven't received it yet, please contact us at [email protected], and we'll expedite a replacement for you promptly. Best regards, NAKTO team.