Oscar D.
Battery issues
Bike works great, the battery that came with the bike doesn't properly work. It does halfway through it's life and doesn't even last an hour. I've been stuck using my old battery from my old bike, on my new bike. Customer support was and is amazing, they're shipping me a new battery right away!!
Response from NaktoJun 20, 2024
Dear Oscar, Thank you for your feedback. We apologize for the inconvenience with the battery. As your bike is still under warranty, we have sent you a new battery. Please keep an eye out for its delivery. If you have any further questions or concerns, feel free to contact us at [email protected]. Best regards, NAKTO team.




