nakednutrition.comReviews of nakednutrition.com

Recently tried the chocolate whey protein and collagen - they have become a morning routine before gym. Love that the powder is not too sweet and yet tastes great

The ingredients appear to be good but with their business practices, I question whether their claims are accurate and honest. As of today they are running a 20% off promotion if you take their nutrition quiz (a way to get your contact info). They then email you a 20% off discount code that does not work. When you ask for a working code they give you the runaround until you give up. They have an "F" Better Business Bureau rating for a reason. I'll get a protein powder from a company I can trust, certainly not this one.

Please read all the way through this for updates. Hi there, I do not often come on here and write reviews, but I have NEVER seen such incompetent management of order issues. 7 or 8 different people respond to a single issue - WITHOUT READING OR CARING what the previous message even said. One ends up running in circles repeating oneself and asking the same question that 3000 different sales associates answer DIFFERENTLY. This is possibly the worst experience I have had with a company I have been a customer of for YEARS. It all started with something being Off about the vanilla iso - I asked for a replacement / or return/ refund - and they didnt even so much as offer free shipping on next order, or a 25% discount on next order NOTHING that most companies that care about their customers would have done. I do not waste my time writing to a business unless there is a really good reason. Ive done this maybe 3 times in my adult life because circumstances warranted it. Particularly frustrated with the last round of exchanges, where clearly it shows my accounts cancelled - and yet I was CHARGED the same day I cancelled it. Which I would have understood had I RECEIVED the product. I was told a refund was on the way. 5 days later I asked after the refund, and very incompetent person named MIKE sent me the exact same email - I kid you not FIVE TIMES. I have saved the screenshots/ emails.It felt like he was intentionally ignoring the body of the email, ignoring the screenshot OF BOTH ORDERS being cancelled - sent by yet ANOTHER associate - and continued to resend within 15 minutes - the EXACT SAME RESPONSE with no regard to the actual subject matter. I found it to be rude, and incompetent. Why not have ONE associate deal with ONE issue until it's resolved??? Instead, no joke I have about 22 different email back and forth and still am waiting on refund. In all fairness, There were a few very very nice associates as well - but it was all negated by the disorganized responses of the last several. I cancelled my subscription b/c who wouldn't after such incompetence. In this day and age, Consumers know what good customer service is and THIS has not been it. It's very sad b/c I really love the product. But I rather spend my money on companies that give a damn about how customers are treated and dealt with. Anyway, I am sorry to write this, but it had to be done. I am completely and totally frustrated with this experience. one full week of it. UPDATE. a wonderful customer service rep named GLECIE just wrote specifically to apologize for the frustration and informed me my refund was on the way. I have just received in now. Thank you to her. she was the ONLY rep - after 2 full weeks of back and forth - that helped me after providing screen shots, and responses from other reps to no avail. Thank you Glecie. That being said, this entire company needs to overhaul how issues with orders are dealt with. ONE CASE PER REP so that it is resolved in a timely, normal, considerate way. THANKS!

Customer service SUCKS!!! They shipped my order and charged my card with no prior notice thay they were going to and now its to late to cancel. I got no email or anything and no agents to speak to. Don't waste your money

Warning: Clumps up and not bendable. Customer service does not care about customer satisfaction. I purchased the protein, eaas, energy, gut, collagen, and coffee protein. None of them mixed well despite trying different liquids or ways. They stayed clumpy even in a blender, so clumpy that when you try to drink I had clumps of powder stuck in my throat. When blended in the blender it foamed up to a bubbly, airy like consistency. I purchase protein powders and supplements regularly and have never had this issue. I wanted to give this company a try as it was all over my social media platforms with a lot of promotion. I wrote the company and told them of the dissatisfaction just two days later after receiving the products. I spent close to 300 dollars and they refused to offer any support, or refund despite complete dissatisfaction. I would not recommend ordering from this company. Other powders do not have this issue. It’s unfortunate. In addition, by the looks of this reply it’s evident to me that your company likes to argue with the customer about their experience and not take accountability for your products not being up to par or meet expectations. Another reason to avoid this company and their products.

Sent the wrong preworkout item from what I ordered. We emailed back and forth. Their email communication was not clear and was misleading that I would have gotten a refund and the product that I initially ordered. I had to drive to the post office and use my resources to return the product. When I sent it back, I never received an email update so I emailed them and they responded they were only going to refund me for the product. I asked about the product and they said they never told me they were going to send me the product. I sent them screenshots of the emails that they indicated they would and I provided feedback that their emails are misleading. It felt like they chose to argue with me, I requested a confirmation of the refund and they followed up and sent me that not including the taxes I paid. I had to pay taxes, pay to print out the label and pay for gas to return a product that they sent me by mistake and I still never got the product I initially wanted. Their company is unprofessional and I did not feel like a valued customer.

I am a fan of the actual product - it is the cleanest protien that I have found, and the only one that I can even physically toelrate (which is directly correlated to the fact that it is clean.) Product wise, I would give it a 5. Packaging wise, I give it a 2. I am not sure why a company would go to the trouble of making it clean only to put it into plastic containers. Not only bad for environment, but also exceedingly hard to travel with (and are not anywhere close to full which is just annoying). I really hope they start offering paper refill and packaging soon. I would much ratehr buy a glass container and have refills sent in paper to reduce environment impact, increase portability and ease, as well as reduce exposure to microplastics. I also do not apprecaite that you can never use your points and I do not like that you have to download yet another app to track shipping. All these things annoy me, and if there were another clean option for protien supplementation that offered these things, I would switch.

Website show an order arrived on March 22 but have not received Ian’s it is May