Customer in P.
Quick Response and Support
I reached out to customer service about a large Pupsicle I was having trouble opening after 5 - 6 uses. They responded to my email within hours, offered a replacement, and quickly shipped it at no charge. Super easy process, and it's so rare to get this level of personal attention, for which I'm grateful. I'm hopeful that this replacement will be easier to use after a few uses.
Response from Woof Pet IncFeb 5, 2026
Hello, We are sorry about this experience. We are always wanting to make sure we do the right thing. Please don't hesitate to reach out if you ever need help in the future.


