Woof Pet IncWoof Pet Inc is listed under Pet Stores in Denver.
Woof Pet Inc (mywoof.com) has 219 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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jdpass
When I reached out to customer service they responded quickly and resolved my issue without making me jump through a zillion hoops. Thank you!!
Response from Woof Pet IncApr 20, 2026
Thank you so much for the kind words! We know how frustrating it can be when getting help feels complicated, so we’re really glad our team was able to keep things quick and easy for you. That’s exactly the experience we aim for, and it means a lot to hear it came through.
jane R.
I was extremely pleased with how their Customer Service team handled the issue that I had!!
Response from Woof Pet IncApr 20, 2026
Hi Jane, Thank you so much for your kind words! We’re really glad our customer service team could help and make things right for you. Taking care of our customers (and their pets!) means a lot to us, so it’s great to hear we hit the mark. We appreciate your support!
Karen B.
Love Woof Pet Inc!!!! Not only do they make top notch products that my dogs love, but they have excellent customer service. And, they stand by their Lifetime warranty for the pupsicle product!
Response from Woof Pet IncApr 16, 2026
Hi Karen, Thank you so much for the kind words! We’re thrilled to hear your dogs are loving our products, and it means a lot to know our team and warranty support made a difference. We truly appreciate your support! 🐾
Alicia W.
I had an issue with the XL pupcicle where I could not get it unscrewed, after a quick email exchange I was offered a new and improved replacement without any fuss. My pup and I are very pleased!
Response from Woof Pet IncMar 23, 2026
Hi Alicia, Thank you for sharing your experience! I’m sorry you ran into that issue, but I’m really glad we were able to get it sorted and that you and your pup are happy with the replacement. If you ever run into anything else or have any questions down the road, please don’t hesitate to reach out, we’re always here to help!
Mary Ann B.
FABULOUS customer service!!!! I had an issue with my XL pupsicle. It was stuck and I could NOT get it unstuck. I sent an email asking about options, and they sent me a BRAND NEW pupsicle that was updated, and now I can unscrew the top and get my Pupsicle Pops in there. My dog is happy, I am happy, and this is probably the best customer service I have ever experienced! To anyone who has experience issues with getting the pupsicle to unwind (that's what mine issue was) just reach out! They were quick to respond, the pupsicle has been redesigned, and again - their customer service was GREAT!!
Response from Woof Pet IncMar 13, 2026
Hi Mary, Thank you so much for the kind words! We’re so happy we could get things “unstuck” for you and your pup. Making things right for our customers (and their furry friends) is what it’s all about. Nothing makes us happier than a happy pup and a happy pet parent. Give your dog a big thank you from us! 🐶 And thank you for spreading the word — our support team loves making sure we’re there when you need us.
Wendi Y.
Customer service was super quick to respond to my email and offered an even quicker resolution to my problem. I am very pleased with their customer service.
Response from Woof Pet IncMar 3, 2026
Hi Wendi, Thank you so much for your kind words! We’re really glad we could get back to you quickly and sort everything out without any hassle. That’s always our goal. We truly appreciate you taking the time to share your experience — it means a lot to our team. If you ever need anything else, we’re here for you!
Sandy D.
My dog loves her Woof stuff - she has three pupsicles, 2 dental logs and a treat ball. She gets on every evening and they are indestructable. She is a tough chewer. She has figured out how to open the ball and eat the treat, but then she's a border collie, lol. I have had two pupsicles which would not open to clean or refill, and the company has replaced them immediately. Customer service is fast and very responsive.
Response from Woof Pet IncMar 3, 2026
Hi Sandy, This made us smile — thank you so much for sharing! It sounds like your girl has quite the Woof collection going 😊… she’s living the good life! We love hearing that they’re holding up for your tough chewer. And honestly, the fact that she figured out how to open the treat ball herself? That’s such a Border Collie move 😂 Smart and determined! I’m also really glad we were able to quickly replace the pupsicles that gave you trouble. We know how important it is to keep things easy and fun, and we’re always happy to help when something isn’t working the way it should. Give your clever girl a belly rub from us!
Sasha K.
What an amazing company! I had a problem that they resolved immediately and I couldn’t be happier. I will be recommending your company to everyone. Great customer service!
Response from Woof Pet IncFeb 6, 2026
Hi Sasha, Thank you so much for your kind words. We’re sorry you ran into an issue, but we’re glad we were able to get it sorted out quickly for you. If you ever have questions or need anything down the road, please don’t hesitate to reach out.
