My WaggleReviews of mywaggle.com

I’ve been parked in the same location for over two months. I’ve continually received messages that my RV has moved. I reported the problem to Waggle. They claimed to have fixed the problem and closed the ticket. Shameful since I was never contacted before closing the ticket. Stay away from the defective Waggle pet alarm.

Our Waggle is a life saver. It keeps our RV monitored for our baby Cadence and we also use it during the winter to monitor freezing temps within the rig. The fact it is Verizon, we don't loose the signal hardly at all ( only out in the desert of Arizona for a few miles) other than that, excellent coverage!

This is an updated review from an issue I had with the emergency vet fund I subscribed to. I am very pleased to say Waggle went the extra mile and resolved it to 100% satisfaction. Misunderstandings can happen, how customer service handles it means a lot me, and they showed up! The product is great. I compete in dog sports and rely on Waggle to make sure my fans are still working, etc. An extra bonus I love is the geofencing. It’s great to know I can track my vehicle if it is stolen. Thank you Waggle for your good customer service!

تجربة جميلة و رائعة

We purchased a Waggle Camera to use on our pets while we traveled. We had a very old dog, however, and were not able to initially use it. Recently our dog passed away, so we pulled it out to use it for our other pets. Waggle, however, no longer supported the app for it, and we are not able to use it. WaggleCam, however, decided to provide a new camera to us, at no cost, so we could currently use it to see our pets while we are gone. They mailed it us, and quickly provided support when we had questions. We are very grateful that they provided this to us, and are very excited to use it,

It’s a great rv camera when it works. Not sure how to get it to work again when it doesn't recognize the red light QR code. Oh well have to call customer support today!

I really wanted to like my Waggle products but have been continually disappointed. My first temp monitor was faulty and never worked. Waggle replaced it and my second one has continually had issues. The monitor stops updating regularly and does not update if the battery is below 25% even if manually refreshed. It might as well be out of battery if it stops reporting at that point as it is useless without the reporting capability. Customer service is not helpful. They keep insisting that they will reset the monitor and oh it will work this time and it never does. I have repeatedly asked them for a refund as the products do not work and I will not put my pets’ lives in the hands of such an unreliable product. They won’t refund me because they insist that their resets will fix the problem. It’s also useless if every time I want to check on my pet I need customer service to reset the product.

I had significant difficulty getting the monitor to connect, even after warranty replacement. Now, it is working great. The customer service reps were very helpful and prompt in addressing/escalating issues. Best contact is by email, so it might take 24 hours to get a first response. Overall, I'm happy with the product and service, just wish the process had been smoother and problem-free.