Sheryl L.
What's a relief
What's a relief! This Aqua Qutto EMS Pelvic Floor Trainer saves busy scheduled working ladies' gym time by doing the exercise in your own bath room and it works. Thanks!

At MYTREX, we believe in the power of small, sustainable changes. We’re committed to making self-care smart and effortless — whether it’s relaxing the scalp, soothing muscles, rejuvenating skin, or enhancing your silhouette. With MYTREX, wellness BECOMES a lifestyle, NOT another to-do list.We have successively launched a range of products, including a scalp massager, neck traction device, vibrating eye mask, mini massage gun, and beauty device. More exciting innovations are on the way—stay tuned.
MYTREX Global (mytrex.global) has 70 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sheryl L.
What's a relief! This Aqua Qutto EMS Pelvic Floor Trainer saves busy scheduled working ladies' gym time by doing the exercise in your own bath room and it works. Thanks!
Trichologist Y.
I love the Head Spa Pro Massager. Use it everyday on my scalp to help with my androgenetic alopecia. I will buy the new one in the near future. Thank you Mytrex for such amazing product!
jamxuste
Love the product that I purchased: the reset neck. Super helpful The customer service is good
Cindy Q.
I've had my mytrex mini for 6 months, I found it to be fantastic, strength is comparable to my larger theragun, but it's more light weight, better hold for my small hands. It's effective for relieving tension on my shoulders and calves. Fast reliable delivery.
ES S.
❤️two products of theirs, The pelvic floor trainer, use it everyday, stops LBL. The booty trainer has made my butt tighter without exercise, and does not irritate my skin like the others. Thanks ❤️these products, wouldn’t go anywhere without them, easy to pack when you go away too
J S.
I am writing to formally request a return for my Medi Neck, Order #MYTREX9091Global as I have not received any response to my previous inquiries. I have already reached out a total of four times—twice via chat and twice via email—but have been completely ignored. Interestingly, when I previously used the chat feature to ask a question about a different device, my chat history was saved and I received a response. However, my messages regarding this return request have been repeatedly deleted. I tried sending another message as a test, but it disappeared by the following day. I am extremely disappointed with this level of customer service. If you do not accept returns, you should stop advertising a "30-day money-back guarantee." I expect a prompt response with instructions on how to process my return and full refund.
Response from MYTREX GlobalJul 6, 2026
Dear customer, Thank you for your feedback, and we sincerely apologize for the delayed response and the frustration this has caused. After reviewing your case, we found that your previous emails were not properly routed into our active customer support queue due to a system filtering issue, which resulted in us not seeing your requests in time. We are very sorry for this oversight and understand how disappointing this experience must have been, especially while you were trying to arrange a return. Please rest assured that this is not the standard of service we aim to provide, and we are already taking steps internally to improve our email monitoring process to prevent this from happening again. We would like to resolve your request immediately. We will proceed with your return and refund under our 30-day money-back guarantee. Our support team will contact you shortly with the return instructions and next steps, or you may reply here with your preferred email so we can expedite the process. We sincerely apologize again for the inconvenience and appreciate your patience while we make this right. Sincerely, MYTREX Customer Support Team
Consumer
Great. the product comes with a container.
Orlando S.
I love how dark and comfortable. They are no light shows