Tap ScoreReviews of mytapscore.com

The tests are so user friendly - easy and straightforward to collect. The test result briefs are thorough and take what can be complex environmental and chemical issues and make them very easy to understand. On top of that, their customer service is fantastic. I had some follow up questions re: understanding my test results and treatment options, and Robin was thorough, friendly, patient and so incredibly knowledgeable. Instead of freaking out about contaminants in my water I left the conversation feeling empowered to find the right solution. Furthermore, their unbiased recommendations on treatment made me feel like I was getting the best possible insight into solutions instead of just being sold something by a water treatment company. Can't recommend more highly!

Haven't used their service yet, but their customer service is amazing! They're helping me diagnose my skin allergy that I'm having and helping me decide whether I should go for a water test or other ideas, even suggesting different laundry detergents I could use. Will definitely go with them if I decide to purchase a test.

We had our water tested and had a few concerning findings. I accessed the Tap Score chat support to talk through several things. Robin is who fielded my questions and did a FANTASTIC job. So thorough, so kind and so helpful. THANK YOU!

Tested our well water, and discovered lead and coliform bacteria. Had a bunch of questions which were answered sufficiently and quickly on chat. As far as accuracy of testing goes, we will do more testing as we get the issues rectified, so will advise if there are any substantial discrepancies, although it sounds like levels can fluctuate.

I bought the essential well water test. It arrived quickly and was straight forward. The turnaround was fast, but when it comes time to speak to a human…good luck. That’s the only problem for me with the company.

When I got my test results I was very surprised to see fluoride at over 5 ppm as we are on a well. After speaking with several local water experts it was even stranger as flouride is very uncommon in our area. The water was retested and showed flouride at 1.5ppm. So I'm not totally sure what to make of this but I have questions about the accuracy of my test results.

Got exactly what I needed😊

The process is well streamlined and organized. It is easy to access the reports online including all the previous ones, which allow me to monitor the efficacy of my water filtering setup. It is important for us since we live in a rural area with a private well. The numerous consultations we have had with the tech support are very helpful. The suggestions and guidance put us on the right path of water treatment in this environment.