MV.HealthReviews of mysteryvibe.com

Absolutely incredible customer service and product. Doesn't get any better than this company!

The customer service was more helpful and generous than most online retailers, especially those that offer romance enhancing devices. Without my wife’s knowledge, I purchased the newest Crescendo model. This was intended as a birthday surprise. Alas, she was not interested. When I contacted the company to inquire about returning, I was offered a refund. And I was not required to return the device. To me, that’s unheard of. Full refund. Plus, the email exchange has been most civil, absolutely polite. Too generous. I hope everyone’s customer service experience is as wonderful as ours.

I reached out after my delivery was 2 days past and was saddened to learn my order was lost in route, but Customer Support made quick work of righting the situation! Literally took less than 5 minutes to send the email and they were exceedingly prompt in getting back to me. Replacement order sent free of charge. Great service.

Purchased a product that was not quite right for me personally. The team at MysteryVibe handled every aspect of the no hassle return smoothly, and efficiently. They are a model of how a company stands behind its promises regarding returns. Even though the product wasn’t right for me, I still highly recommend MysteryVibe to anyone interested in their product lines because of their exemplary customer service! Tony P

As with most organizations. What makes a "difference" is the customer service. These people excell at customer service!. They go the"extra mile"! They take the extra step! They follow up in a timely fashion! And where appropriate they offer financial incentives to "Make it Right"! I have not seen that type of response in other companies offering a similar product line.

I heard about this company on a social media platform recently. I decided to try the device named Molto. Not sure what all I can say here as it is a personal device for men to help with “performance” with s partner. I have to say it actually did as advertised at least in my experience ( several actually). The multiple frequency’s it operates on do stimulate the prostate gland. I highly recommend it to anyone that needs some extra help. Also I had an issue with shipping on another device and wrote to MV Health and got an immediate response. Very nice people, SO I am going to add another one of their devices to my collection. The Molto I got on Amazon so thats a fast way to get that one, the other one I ordered from them directly. When I receive that one I will try it out and submit another review. Headed over to Amazon to give a thumbs up there as well.

The consideration this company offered was the most professional and kind response with open communication a business and fabricator can do. After learning an earlier model first generation unit no longer had a charger I needed to replace my model with, they simply gave me a free new device OF MY CHOOSING with sincere apologies they couldn’t assist my initial request. There was nothing technically wrong with my first unit, just no longer had the custom charger available. The new package arrived with my new chosen model and again the style, design, functionality, feel, and power is incredible. Many thanks MysteryVibe. You are the best at this game!

I had difficulty getting my device to connect to the app. One the problem was elevated to tge technical department Blessing provided adequate instructions to resolve the difficulty. Anxious now to see if it does all it's advertised to do.