MV.HealthReviews of mysteryvibe.com

I purchased the Crescendo through a Touch of Modern. I was excited to try it. First of all, the instructions were pretty non existent and the app is worse. The buttons didn't work as they were supposed to. At one point, the phone showed it was paired, but it never showed actively connected to the Bluetooth. I'm looking to figure out how to return it. Extremely disappointed.

Can somebody explain to me why You still can pre-order TENUTO When they have Still problems to deliver And keep customers On a leash and D don’t let you know that they have a long delivery time before you pay that’s you have to read In the order confirmation when you buy it in September you get the messages in the end of November when they go deliver I have a messageFrom them I have to wait to the end of December

For a company that's apparently worth millions of dollars, they have a very poor handle on their products. Bought a Crescendo when they first came out but unfortunately the charger was lost during a house move. Contacted Mysteryvibe about a replacement and the guys were generous enough to sent a whole new Crescendo (cheers for that by the way) but somehow shortly after arriving it broke just behind the first motor and the charger doesn't seem to work with the original one so now I'm stuck with 2 Crescendo's that don't work properly As for Tenuto, I'm starting to wonder if it's a real product or just a scam to make a few billion dollars then disappear to the canary islands or somewhere similar and leave us all in the lurch. Paid for mine in May 2018 with an estimated arrival date of Aug 18 Recieved an email in Aug stating that production was on track with an estimated arrival of late Aug early Sept. September got another update saying that there were delays due to motor and battery parts being unavailable but are going to be shipping products out 1 week after they arrive. Start of October another update, the parts have arrived but their factory was closed due to "Chinese Golden Week" and won't be opened again till 8 Oct. Was supposed to be getting an address confirmation a week later but that didn't happen till the start of November. March of this year I sent an enquiry as to the whereabouts of my order and got told that it was in the factory being made but wasn't due to be delivered until late May. Start of October I finally received some communication from them stating that improvements had to be made between batches (even though mine was being made back in March apparently) and delivery date was supposed to be at the end of October. It is now November and still no product. I've seen Tenuto advertised on Amazon and according to the add even they don't know when it will be "back in stock" ("back in stock" to me tends to mean that they had some stock at some stage). After reading reviews it seems that the only people that have actually received their order are the ones that complain about waiting since November last year. The only other reply to the complaints I've read so far is if they email Mysteryvibe and the guys with "check your order status" I've never heard of a product that can take so long to be manufactured. It must be made out of 1 the rarest materials on the planet. 18 months I've waited for mine and still no sign of it. Starting to wonder if I even want it anymore or a refund. Pretty sure that it's not that good that it'll compensate for the time waiting and a refund won't either NOT VERY HAPPY

I’m disappointed to have not received product which was ordered and paid in Aug 2018. I wanted this as an anniversary gift and may miss our next anniversary. Although still in development at time of order, I would have expected periodic updates.

Hi I am in Australia and ordered Tenuto 9 November 2018 and still waiting. The confirmation email said that you would be in touch letting me know about delivery but have not heard anything at all. Was expecting delivery in January 2019. We are now in March 2019. An email advising what is going on would be good.

on June 10th 2018 pre-ordered 2 tenuto's I never received the product until I sent an email asking what happened. then i received 1 not 2 but one unit last week. the instructions leave a LOT to be desired. they dont tell much, on how to use the software or anything. the one program they tell you to load see's it as a different device and when you use it it keeps wanting to update and it gets to 100% and stops so the program is unusable. Why have I only received one? do I even want the 2nd one now or something different or? I had thought about being a Beta site as i use all t types of toys. but this is beyond a reasonable expectation please contact me tell me what app is to be used and what is the deal with 1 unit?

Preordered months ago. Still not received and no recent updates on when will ship.

Horrible service. I ordered product over 3 months ago. Emailed numerous times for delivery details. No response. No product. I am contiplating putting a fraud claim against the company is nothing happens by the end of this month.