It’s waaay too sweet. It tastes like artificial sweetener (stevia). I wish I could choke it down but my kids won’t even drink it. We don’t eat many sweets or sugar and I would think most health conscious people wouldn’t.
Response from Power LifeJul 11, 2025
Hello Tonya. My name is Jordan, I am with Power Life. I am sorry to hear you are not enjoying the taste of our formula. While many of our customers love the taste, we do understand that it may not be for everyone. For this reason, we stand behind our 90 day money back guarantee. If for any reason you are unhappy with your order, it may be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
BG
Brian G.
Not worth the shipping hassles
The products are OK but don’t really standout from other suppliers of supplements, but what does stand out is the ridiculously long shipping times, usually 3 weeks to Oklahoma. Tried to stay with it for 2 years but after the third misplaced order I give up. Tony Horton it’s a shame that you can’t figure out how to manage shipping in todays age of two to three day shipping.your products do not stand out sufficiently for the aggravation of 2 - 3 week shipping and frequent lost orders. Everyone else I order from seems to be able to manage prompt delivery.
Response from Power LifeApr 11, 2025
Hello Brian. My name is Jordan, I am with Power Life. I apologize for any inconvenience you have experienced. Most domestic orders are delivered within 2-7 business days. However, due to extremely high demand and delays within carrier networks, we have experienced delays. We want to assure you that we are determined to get orders out as soon as possible. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
GR
Gretchen
Very disappointed
I tried the powdered drink as advertised by Brook Burke….. not only was it expensive but I also received a container that was 1/2 full! I attempted to reach someone in customer service twice, I received no response.
I mixed the chocolate powder with milk and began having stomach issues about 1/2 hour after drinking it. Bloating, gas and stomach pain.
Response from Power LifeMar 7, 2025
Hello Gretchen. My name is Jordan, I am with Power Life. I completely understand your concern with the amount of product being less than you expected. Due to the nature of the powdered supplement, the contents may have shifted during transit which releases excess air and compacts the product in each jar. The size of the jar is kept larger to prevent spillage and overfilling during the manufacturing process. I can assure you, however, that our products are filled by weight and each jar will have 15 full servings as labeled. Some customers may experience what is commonly known as die-off symptoms. Die-off symptoms occur when the bad bacteria inside of your body is killed off. The bacteria releases toxins which your body does it's best to rid itself of, resulting in some unpleasant but short-lived side effects. Most customers do not experience this, but some may, depending on how much bad bacteria is inside your body. Die-off symptoms can include gas, bloating, constipation, diarrhea, skin breakouts, and various other stomach flu-like symptoms. For most people, this can be anywhere from 2-5 days but this may last up to two weeks. I can assure you, however, that these symptoms are very temporary and quite normal whenever a big change is made to someone's diet, lifestyle, or even their supplemental regimen. While most customers enjoy our formulas, we understand that they may not be for everyone. For this reason, we stand by our 90 day money back guarantee. If for any reason you find our formula is not for you. It may be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
DU
Dimple U.
I bought the chocolate flavored one
I bought the chocolate flavored one - tastes awesome! I was very surprised actually as in the past i have hated taking Protein powders. I decided on this one after reading about it and what it can do. I was suffering from really low energy and my muscles ached from just doing the day-today movements…so you can forget about me making it to a gym. I started taking this in Jan 2025 and i think i am two boxes down…I have great energy, I workout daily (Chalene's Turbo Fire and Tony Horton's P90X) and have excellent recovery so i can hit my workout goals daily. I never expected this to actually work but it did and I am very grateful for the love and effort Tony put into creating this formula for us! Thank you Tony!
MI
Monica I.
The chocolate whey tastes horrible in…
The chocolate whey tastes horrible in my opinion. I am just not going to use something that tastes so bad. I called and I have to send it back at my own expense to get my money back. I bought 2 so clearly I felt excited about it. Now I have to send it back and wait for a refund. A waste of time and resources in my opinion. If it is a 100% guarantee then they should give me my money back without making me go through all the hoops. I suggest reading the fine print before ordering. If you don't like it you will be paying a significant cost to return it.
Response from Power LifeFeb 7, 2025
Hello Monica. My name is Jordan, I am with Power Life. I am very sorry to hear about your experience. While many of our customers love our formula, we do understand that it may not be for everyone. For this reason, we stand by our 90 day money back guarantee. If you find that our formula is not a good fit, it may be returned for a full refund. As it is industry standard, we do ask that you return the products if requesting a full refund. We do not provide a return shipping label. All return shipping costs are the customers responsibility. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
AJ
amanda jo E.
I wouldn’t even give one star but I…
I wouldn’t even give one star but I have to. It’s a scam. I have three jars two jars. I haven’t even opened the one jar. We used three times now I have to pay to ship all three jars back to get my money which is gonna cost me more than it’s worth because they are scammers it doesn’t work it taste like chalk it’s disgusting DO NOT BUY EVER we bought it at the end of November. We have been trying to return it since December.
Response from Power LifeJan 11, 2025
Hello Amanda. My name is Jordan, I am with Power Life. I deeply apologize for any inconvenience you have experienced. We always recommend that you continue to use the product for the full span of your 90-day Money Back Guarantee to ensure the absolute best results. While many of our customers see great results, we do understand that it may not be for everyone. For this reason, we stand by our money back guarantee. As it is industry standard, we do ask that you return the products if requesting a full refund. All return shipping costs are the customers responsibility. I would like to escalate your review to our Customer Relations Team, so that an agent may provide you with personalized care and ensure you are refunded. Please email me at [email protected]. Have a nice day.
CT
Carol T.
Very fine customer service and friendly
Very fine customer service. Very good product. I have ordered three different supplements but I feel confident in saying that High Impact Whey Protein has helped me get back to exercising. I have been using it for about three months. I am steadier on my feet and my balance has improved. (My opinion) I will continue to use it because I anticipate more positive results. I have a neurological condition. Prior to Whey, I simply did not have the energy to exercise (again my opinion). Now I am on my way. I am 75 years old.
GG
gloria G.
i love the taste of the vanilla plant…
i love the taste of the vanilla plant based protein. i dont like meat so i know i really don't get the protein i need altho i do eat soy based morning star farms crumbles at times... but i wanted to start doing shakes. I put in blender and blend the protein powder one scoop -with a banana and organic blueberries and strawberries and the water and it is soooooo good. However, I would like to know if it is normal to get it filled only half way in the plastic bottle when arrives??! I was a bit surprised as it was only filled halfway!
