I like the chocolate flavor, but not the vanilla. There was a bit of confusing marketing with promotions that was a bit frustrating as well.
But customer service has always been nice.
As an older man who has tried many products to supplement my health and maintain my muscles, this seems to be better than others but doesn't necessarily live up to your marketing hype
Response from Power LifeJul 24, 2026
We're grateful to hear you are enjoying our chocolate flavor, Jonathon, and that you had a positive experience with our customer service team. Your feedback matters and helps us improve. Thank you for being part of the Power Life family; we're glad you're here.
NO
Noone
I like the products but I have yet to…
I like the products but I have yet to feel the difference while using it.
Response from Power LifeAug 11, 2026
Thanks for giving Power Life a try. We're glad you're here! We'd love to ensure you get the most out of your product experience and guide you toward the next best steps. Reach out to a member of our Customer Support team with details at [email protected], and we will be in touch to assist.
GR
Gretchen
Very disappointed
I tried the powdered drink as advertised by Brook Burke….. not only was it expensive but I also received a container that was 1/2 full! I attempted to reach someone in customer service twice, I received no response.
I mixed the chocolate powder with milk and began having stomach issues about 1/2 hour after drinking it. Bloating, gas and stomach pain.
Response from Power LifeMar 7, 2025
Hello Gretchen. My name is Jordan, I am with Power Life. I completely understand your concern with the amount of product being less than you expected. Due to the nature of the powdered supplement, the contents may have shifted during transit which releases excess air and compacts the product in each jar. The size of the jar is kept larger to prevent spillage and overfilling during the manufacturing process. I can assure you, however, that our products are filled by weight and each jar will have 15 full servings as labeled. Some customers may experience what is commonly known as die-off symptoms. Die-off symptoms occur when the bad bacteria inside of your body is killed off. The bacteria releases toxins which your body does it's best to rid itself of, resulting in some unpleasant but short-lived side effects. Most customers do not experience this, but some may, depending on how much bad bacteria is inside your body. Die-off symptoms can include gas, bloating, constipation, diarrhea, skin breakouts, and various other stomach flu-like symptoms. For most people, this can be anywhere from 2-5 days but this may last up to two weeks. I can assure you, however, that these symptoms are very temporary and quite normal whenever a big change is made to someone's diet, lifestyle, or even their supplemental regimen. While most customers enjoy our formulas, we understand that they may not be for everyone. For this reason, we stand by our 90 day money back guarantee. If for any reason you find our formula is not for you. It may be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
GG
gloria G.
i love the taste of the vanilla plant…
i love the taste of the vanilla plant based protein. i dont like meat so i know i really don't get the protein i need altho i do eat soy based morning star farms crumbles at times... but i wanted to start doing shakes. I put in blender and blend the protein powder one scoop -with a banana and organic blueberries and strawberries and the water and it is soooooo good. However, I would like to know if it is normal to get it filled only half way in the plastic bottle when arrives??! I was a bit surprised as it was only filled halfway!
ME
M.E.
Finally a no-hassle return process
I used three containers of Power Life Plant Protein. The taste was okay, and my hunger was sustained all morning, but I felt it didn't live up to the muscle-building-without-the-gym claims of the ad. The company had a great return policy of a simple form online and return the bottles even if empty. I paid return shipping. My money was refunded a couple of days after they received my package. I was shocked at the ease of return without being hassled.
Response from Power LifeOct 18, 2024
Hello, my name is Jordan. I am with Power Life. I am sorry to hear that our formula did not work out for you. While many of our customers see great results, we understand that our formulas may not be for everyone. For this reason, we stand by our 90 day money back guarantee. I am glad that you were able to take advantage of our return policy. We hope you give us another shot in the future. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
KE
Kevin
Returns are costly
I love the high impact protein (both the whey and plant based), and have tried a number of things including the Foundation Phytonutrients and High Impact endurance, which we've liked but haven't been as dedicated to. I ordered Foundation Four and was looking forward to it, but once we tried it, we just really hated the taste, and requested a return, as everything has a 90 day guarantee were totally comfortable with trying it... HOWEVER, today I had to pay $23+ to send it back, more than 1/2 the cost of one jar of the product (we paid $120 for 3 of them). Very unhappy with this, and will be reticent to try any new product from MyPowerLife, despite being very loyal to Tony Horton for years now.
May be time to find a different protein product too. This left a bad taste in out mouth in more ways than one.
Response from Power LifeJun 13, 2024
Hello Kevin. My name is Jordan, I am with Power Life. I apologize for any inconvenience you have experienced. While most customers enjoy our formulas, we understand that they may not be for everyone. For this reason, we stand by our 90 day money back guarantee. If for any reason you are unhappy with our product, it may be returned for a full refund. As it is an industry standard, we do ask that you return the products if requesting a full refund. We are unable to provide a return shipping label. All return shipping costs are the customers responsibility. I apologize for the inconvenience. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
BJ
Ben Ja M.
22647 Ventura Blvd Suite 2016
22647 Ventura Blvd Suite 2016
Woodland Hills
91364
United States
Im always curious of where a company is located and what the business looks like to make sure its legit ( from being scammed in the past )
Why is your address to your business a post office called The Postal Place ?
Response from Power LifeApr 26, 2024
Hello Ben. My name is Jordan, I am with Power Life. I apologize for any confusion. We do not currently have a retail location. This address is connected to one of our PO boxes. I want to assure you that we are a legitimate company. All orders placed on our website come with a 90 day money back guarantee. If you find that our formula is not a good fit, it can be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
RN
Robin N.
I cannot get through to Power Life
I cannot get through to Power Life. Their website wont open. The email I have for them "no longer exists." support at powerlife.com
Can someone help me with a working phone number or email?
Response from Power LifeApr 29, 2023
Hello Robin. My name is Jordan, I am with Power Life. I apologize for any inconvenience you have experienced. I would like to escalate your review to our Customer Relations Team, so that an agent can provide you personalized care. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.
