I thought I ordered whey chocolate, which is my usual flavor, but instead got vegan vanilla (my bad for not paying closer attention to what I clicked in the online form). Don't like vanilla flavored drinks. Gives me a sick feeling in my stomach and gas. Might be the vegetable protein instead of the normal whey.
Response from Power LifeAug 10, 2026
Thank you for reaching out. We understand how frustrating it can be to get an alternate flavor, especially when it wasn't your usual favorite. We'd be happy to assist with return/exchange details. Kindly send order information to us at [email protected], and we will be in touch directly.
TD
Tonya D.
It’s waaay too sweet
It’s waaay too sweet. It tastes like artificial sweetener (stevia). I wish I could choke it down but my kids won’t even drink it. We don’t eat many sweets or sugar and I would think most health conscious people wouldn’t.
Response from Power LifeJul 11, 2025
Hello Tonya. My name is Jordan, I am with Power Life. I am sorry to hear you are not enjoying the taste of our formula. While many of our customers love the taste, we do understand that it may not be for everyone. For this reason, we stand behind our 90 day money back guarantee. If for any reason you are unhappy with your order, it may be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
MI
Monica I.
The chocolate whey tastes horrible in…
The chocolate whey tastes horrible in my opinion. I am just not going to use something that tastes so bad. I called and I have to send it back at my own expense to get my money back. I bought 2 so clearly I felt excited about it. Now I have to send it back and wait for a refund. A waste of time and resources in my opinion. If it is a 100% guarantee then they should give me my money back without making me go through all the hoops. I suggest reading the fine print before ordering. If you don't like it you will be paying a significant cost to return it.
Response from Power LifeFeb 7, 2025
Hello Monica. My name is Jordan, I am with Power Life. I am very sorry to hear about your experience. While many of our customers love our formula, we do understand that it may not be for everyone. For this reason, we stand by our 90 day money back guarantee. If you find that our formula is not a good fit, it may be returned for a full refund. As it is industry standard, we do ask that you return the products if requesting a full refund. We do not provide a return shipping label. All return shipping costs are the customers responsibility. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
MJ
Mr Jonathan H.
Extremely disappointing taste
Extremely disappointed with the awful taste of the High Impact Plant Protein chocolate flavour. Got 3 tubs so I guess I'll just have to grin and swallow it, but I won't be ordering any more.
Response from Power LifeApr 29, 2023
Hello Jonathan. My name is Jordan, I am with Power Life. I apologize for any inconvenience. Customers in similar situations have found they enjoy the taste when mixing with their favorite juice or smoothie. While many of our customers enjoy our formula, we do understand it may not be for everyone. For this reason, by our 90 day money back guarantee. If you find that our formula is not for you, it may be returned for a full refund. If you have any questions, please do not hesitate to each out. My email is [email protected]. Have a nice day.
AM
Amanda
Foundation four is disgusting
Foundation four is disgusting. I make myself drink it a few times a week trying to disguise the taste. Because of the awful flavor, I’m not very consistent and am not seeing any noticeable benefits. I’ll finish my supply but will not reorder. Note: I’m not a picky eater and can stomach most foods. This makes me gag.
Response from Power LifeApr 29, 2023
Hello Amanda. My name is Jordan, I am with Power Life. I apologize for any inconvenience. Customers in similar situations have found they enjoy the taste when mixing with their favorite juice or smoothie. While many of our customers enjoy our formula, we do understand it may not be for everyone. For this reason, by our 90 day money back guarantee. If you find that our formula is not for you, it may be returned for a full refund. If you have any questions, please do not hesitate to each out. My email is [email protected]. Have a nice day.
BB
Buffy B.
They truly mispresent the product size…
They truly mispresent the product size and amount you receive, the jars are small and only half full? Very disappointing.
Response from Power LifeMar 6, 2023
Hello Buffy. My name is Jordan, I am with Power Life. I deeply apologize for any inconvenience you have experienced. I completely understand your concern with the amount of product being less than you expected. Due to the nature of the powdered supplement, the contents may have shifted during transit which releases excess air and compacts the product in each jar. The size of the jar is kept larger to prevent spillage and overfilling during the manufacturing process. I can assure you, however, that our products are filled by weight and each jar will have 15 or 20 full servings as labeled. If you have any questions, please feel free to email me at [email protected]. Have a nice day.
TH
Tyler H.
It tastes awful.
It tastes awful.
Response from Power LifeJan 27, 2023
Hello Tyler. My name is Jordan, I am with Power Life. I am sorry to hear you are not enjoying the taste of our formula. While many of our customers love the taste, we do understand that it may not be for everyone. For this reason, we stand behind our 90 day money back guarantee. If for any reason you are unhappy with your order, it may be returned for a full refund. Other customers in similar situations have found success by adding our formula to their favorite smoothies or juices. Below I have added one of our smoothie recipes that you may enjoy. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
Smoothie recipe:
1 Scoop High Impact Protein
1 Cup Ice
1 Banana
1 Carrot (peeled)
1/2 Cup Oat Milk
3 Table Spoons Almond Butter
2 Tablespoons Honey
1 Tablespoon Cacao Nibs
Mix ingredients in a blender and enjoy!
MJ
Melanie J.
Waste of money.
Waste of money.
Besides it being overpriced, it taste terrible. It leaves a chalky, weird feeling in my mouth everytime I take a drink. I even added it to my coffee to see if that would help.... It didn't. It also doesn't blend so there are just chunks floating in my drink. This is the whey vanilla protein powder.
Response from Power LifeDec 23, 2022
Hello Melanie. My name is Jordan, I am with Power Life. I am sorry to hear you are not enjoying our formula. While many of our customers love the taste, we do understand that it may not be for everyone. For this reason, we stand behind our 90 day money back guarantee. If for any reason you are unhappy with your order, it may be returned for a full refund. Other customers in similar situations have seen success by adding our formula to their favorite smoothies or juices. Also, here are some tips that may help you mix our formula in your water. I recommend adding 1 scoop to an empty glass and slowly mixing the powder as you pour the water into your glass. If using a shaker bottle, I recommend adding the powder to your shaker bottle first, then add half of the suggested amount of water and shake. Once you see the product dissolving, add the rest of the water and shake the bottle again until fully mixed. The suggested water amount is 8 oz. per scoop, however, if you would like to increase the amount you are welcome to do so. If you have a blender or a whisk, this is also a great option to help the powder dissolve completely. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
