MyplanReviews of myplan.com

AVOID AT ALL COSTS….. THEIFS YOUR BILL WILL BE EXTORTIONATE… THEY LIE & MISS SELL CUSTOMER SERVICE IS HORRIFYING

I have read through all these comments and every one of them are 100% correct. This is the worst company to ever get involved with silly me ended up getting a contract and I totally regret it.

Zero Stars !!! AVOID AVOID AVOID AT ALL COSTS !!!!!!!! AVOID AVOID AVOID !!!!!!!!!! Disgusting business to have a contract with. Almost £60 per month for a sim only plan for 100G data & the usual calls & texts. Im £10 per month for the same on another number with GiffGaff ! Myplan always seem to have no record of your calls when requesting an investigation. They sell you a dream & rob you blind ! Locked into another 3yr contract scamming me even further. Absolutely Furious at these horrible Disgusting robbing wrongyins !!!!! .. THEY WONT EVEN CARE ABOUT THE REVIEW AS THEY'RE MAKING TOO MUCH MONEY TO CARE !!!!!

I enquired after a business contract for 6 sim only deal. Had a call from Chelsea Hodnett who was very responsive and we agreed a contract. The sims never arrived and the team were left without the use of their mobile phones. I was unable to contact her directly over 4 days. I called the number on her email many times, but was always left on hold, for times, over 20 mins. I have had to ask O2 to reconnect the sim for 4 of the users. DO NOT USE THIS COMPANY!!!!!

What an awful company! If you care about your money, PLEASE avoid Myplan.com. I was with EE for 15 years without any problems, then one day I let a salesperson from Myplan.com handle my switch, and this was the biggest mistake I have ever made! I am now paying £277 each month for 3 mobile phones, but I only have 1 mobile phone from Myplan.com! I suffered a severe accident that left me unable to work, and I am now on disability benefits. I had to close my limited company. Myplan.com incorrectly records me as a sole trader. I even contacted the Ombudsman, but they couldn’t help because of my contract with this terrible company! They are useless. They take nearly all my benefits, and unfortunately, I have another 18 months of this hardship! They are thieves. This company shows no mercy. My children and I have very old mobile phones, and we can’t upgrade because it would cost us EVEN more. We pay so much for basically just a connection. I have sent them 51 emails explaining that I am on benefits and broke. They don’t care! If I don’t pay the £277 each month, they disconnect our services — which they have done many times when I pay a few days late! They are terrible! Please AVOID THEM AT ALL COSTS! Victoria Gomez

Would give it no stars if i could, Avoid MyPlan if you care about your money and credit score. MyPlan promised to fully handle my buyout from EE when my contract started. They failed to do so, never informed me of any additional requirements, and as a result my account was sent to debt recovery and my credit score was damaged. Have been charged for international calls I have not made by saying the company in gloucester England is an international call yet my other 2 colleague not on this network don' get charged and will not refund me the cost. Run a small care company and cannot use the number I have always used most days any concerns we have with there system Will say half way though billing cannot do anything were EE would of sorted regardless and have been great trying to sort out the debt this company landed me in This company’s lack of professionalism and empathy has caused me so much stress when I have been quite ill I am having to look at paying off the contract or getting a sims card and just keep paying until its finished Very poor experience overall . if it sound to go to be true and say will save you a lot of money be aware as has cost me more in the end with more stress Also have more premium rate and charges that were included in EE - check what is included Also no cooling of period which I thought was illegal

Avoid MyPlan if you care about your money and credit score. MyPlan promised to fully handle my buyout from EE UK when my contract started. They failed to do so, never informed me of any additional requirements, and as a result my account was sent to debt recovery and my credit score was damaged. The internet service itself is almost useless — slow, unstable, and not reliable. Customer service is non-existent. Calls go unanswered, emails ignored, and there is zero accountability. This company’s lack of professionalism has caused me real financial stress. Very poor experience overall.

AVOID, AVOID, AVOID. This company is useless. I had huge problems with text message not sending. " people called me saying they're returning my call when I never rang them in the first place. After 10 days I told them I wanted to cancel the contract which they seem tohave ignored. Fortunately I cancelled the direct debit, before thay could charge me. I'm holding them in breach of contract as the service they provided "was not fit for purpose"