I suffered with excruciating neck cricks for years requiring flexeril and 3 days of my head seized over on my shoulder. The past 9 years I have yet to suffer from cricks since using My Pillow. I had purchased many pillows paying well over $150.00 dollars for some. My Pillow is priced reasonably and I am still using the same 9 year old pillow. It travels every where I go.
IK
IDAHO K.
Excellent Products Great Customer Service and Mike Lindell is Best by FAR!!!
I bought a my Pillow from Mike over a year ago and it is by far the best Pillow I've ever had. Used to buy them from walmart and they were junk. Even before 1 yr they would lose shape and be hard as a rock. I also bought1 quilt Blanket from my pillow Mike and I Love it. Highly recommended and I bought sheets which are Awsome. Mike and the people who work there are super Helpful Very Friendly ,curtious and very professional Mike is by far The Best. Whatever else I buy I'm buying thru Mike Lindell and certainly Not from Cheap Walmart
JT
John T.
DON'T BUY THEM!!!!
DON'T BUY THEM!!!!
VERY THIN. VERY POOR FIT. WALKING ON ROCKS. SAVE YOUR MONEY. WALMART HAS FAR SUPERIOR SLIPPERS FOR HALF THE PRICE. AND THIS IS NOT A POLITICALLY DRIVEN REVIEW!!!!
FH
Fran H.
OMG best slippers I ever had.
OMG. I JUST RECEIVED MY Slippers and I LOVE LOVE LOVE THEM.
The negative reviews on here are all liberal democrats ! Pay no attention to the low stars. I now have three sets of sheets that are dreamy cotton. The more you wash the softer they get. I have the dog beds and they are the best on the market.
But these slippers are absolute the best.
GC
Grace C.
Customer service is very bad!!!
Customer service is very bad! Shame on Mike!!! Please see my 2 letters to the company and their response:
Hello Mr. Mike,
My name is Grace, My 93 year old mother had trouble sleeping and saw your commercial for the pillows and immediately asked me to buy her 2 of them, well needless to say that she now sleeps like a baby! She loves them!!
Well, I am so sorry to bother you with this dilemma I'm having with the above mentioned order. I ordered 2 sets of your new towel, of course, one set for us and a set for mom. Anyway, during the month of December I ordered the towels and they were delivered in late December to my neighbors house 629 instead of 609. My husband contracted covid 19 and was hospitalized for 2 weeks, in late December, after which he developed an enlarged heart and severe headaches. We had to quarantine after he got home and soon began going to the specialists for the heart and neurologist for the head. Oh and in between taking care of my elderly mother, who has breast and bone cancer.
We hardly were home and my neighbor finally gave us the box, I totally forgot about it and when I opened it I was missing a set of towels, which were my mom's in her favorite color, the Ocean Blue. I told her don't worry Mr. Mike's Company will help us, just let me call.
I called your customer service and a young lady answered, she did not identify herself. I explained to her the situation, and all she kept saying was that she could not help me because it's been over 3 months since I placed the order and she can't do anything about it and her supervisor would not allow it either. She also suggested that I write to you and gave me your email address because you are the only one that could authorize them to send me the towel set. No sympathy or sorry this happened to you, nothing comforting at all. I told her that I believed this was a Christian Company that cared for their customers. I really do hope our conversation was recorded, company shouldn't have someone like that working in customer service.
Sincerely,
Gracie
Good morning, this is the second time I have emailed you and hopefully I’ll receive a response this time. I thought since I’m writing you directly that you or someone would have the courtesy and answer me. So I tried to support your company as much as I could buying pillows, sheets, towels, dog beds and know slippers. As an American consumer,I wanted to support you and your company. But it seems that it’s going on death ears. So I have no choice, but to write a review of my experience on TrustPilot and Twitter. I love your products, but that doesn’t mean that I should be taken advantage of. I paid for a product which I didn’t received and would like it delivered to me. I’m not asking for my money, yet! Thank you again,
Gracie
Their response to me after 1 month of waiting:
Hi Grace,
Unfortunately we have a 60 day reshipment/missing item policy that we are not able to deviate from. You would have needed to contact us withing the indicated time frame in regards to such an issue.
Sincerely,
Calvin L.
MyPillow Inc
1550 Audubon Road
Chaska, MN 55318
800-975-4789
My response to Calvin:
Hi Calvin,
I understand what you are saying, but I was not able to check the order because of the reasons explained in my previous email.
So, since you guys won’t honor a loyal customer with a legitimate explanation as to why I was not able to check the order. I will leave a review on TrustPilot and Twitter about my plight, the false advertising that we are Americans buying American product and mypillow honors and cares about our patronage. I will also state how my concern was handled by your company. Oh, and you wonder why they took you guys off the retail marketplace. Mike keeps begging, saying in his commercials that he thanks US FOR KEEPING YOU GUYS EMPLOYED! What a joke!!
Never again will I buy anything from your company.
Regrettably,
Gracie
TF
Therese F.
Awful Customer Support
I bought a mattress topper which came with two bed pillows. I complained to My Pillow that the mattress does not stay in place on the bed and they said that they would send me a new mattress topper. The problem is the ultra CHEAP elastic straps that hold it in place. I will never buy anything from My Pillow again. They are overpriced and do not support their customers. A new mattress topper would not solve the problem without a new design for the elastic straps. Very expensive and NOT WORTH THE PRICE. Do yourself a favor and buy another product. This company is a rip off and out to make as much money as they can but do not support their customers. Very, very sad as Mike purports to be be Christian but I’m not seeing his Christianity here-he’s out to make as much money as possible with little or no concern to the consumer. SHAME ON MIKE.
TO
Tom
My Pillow Giza Dream Sheets
The sheets are nice. My problem is I ordered 2 extra pillow cases and the color didn't match. They were much darker. When I emailed them I was told the seperate pillow cases didn't always match. I thought that was odd since I have been buying sheets with extra pillow cases from several different companies over many years and never had this problem.
My other issue is their shipping. The order was $140.00. I was charged $10.00 shipping and had to wait 10 days to receive my order. Most companies today offer free shipping for orders over $50.00 and I receive it usually in 3 days.
Mike Lindell does this commercial about the cancel culture and we are giving our customers 60% off. The truth is at $140.00 I can get these sheets for the same price from many other companies.
CO
Consumer
Bought 2 my pillows
Bought 2 my pillows, they soon deflated, went through the ritual of washing on low and letting dry properly etc then put into tumble dryer which should expand. To no avail.
Emailed and miraculously got a phone call back to say after 6 months I’m still in the 10 year warranty and will send a pre paid bag to send back these and will send out more…. That was that!! No more communication at all and email bounces back!!
Crap product, crap service and crap communication!!!