PetsiesReviews of mypetsies.com

I can’t thank Petsies enough for the incredibly adorable plushie of my corgi. The whole process, from the initial draft to the final crafting, was a breeze and I was thrilled to receive email updates along the way. The Petsies team was exceptionally attentive and the shipping was prompt with detailed tracking. The plushie traveled halfway around the world and fits perfectly into our home. Our corgi is absolutely fascinated by it and loves having a mini-me around! We absolutely love it!

The worst customer service ever received. I recently ordered a pet portrait from Petsies. I asked beforehand if it was possible to have the dog and their human in one picture and they said yes without further explanation. I ordered and only received the illustrated portrait of the dog and not the human. I contacted them again and they said to do it again and gave me further instructions, this time to only not do it right but even worse. The portrait received was not even in their illustration form but a pixelated picture that I, myself could have done at home. Spent over 300$ for a very disappointing product and service. DO NOT ORDER FROM HERE.

Kaylee at My Petsies went above and beyond to help make our doggie club head cover just right!

This was a wonderful experience. I was hesitant to invest in this memorial to my fur baby who died on my lap July 27,2004. I am so glad I did. The resemblance to Pokey is remarkable. The folks at Petsies.com listened to my requests and suggestion implicitly. I totally recommend to those on the fence to do it.

I am still awaiting my Petsie plush but the photos of its competition are perfect. Customer service was great. Responded quickly with a change I needed. I am really looking forward to seeing it in person.

Waited a couple of months just to get a stuffed animal that didn't look anything like my dog. My wife videoed me opening the box with two friends. You don't want to see it. Everyone, mostly myself was in utter disbelief. I was able to get my money back and they never kept their promise to send a pillow with my dog on it to make up for their mistake. I just wanted what I paid for and got scammed. Time wasted and at least after 3 month they refunded my money. But in all that time wasted!

Our Shih Tzu passed away so I ordered a Petsie as a way to remember him. They emailed me asking for more photos than the original 4 requested on the order form and I sent 10-15 additional photos. They got the colours right but the face looks like a really rough Shih Tzu. I at least expected it to look like a Shih Tzu, the rest would have been bonus but they greatly failed at capturing a Shih Tzu face. A correction is $75USD which I will not be paying on top of the $200USD+ so this is going in the live and learn bucket.

Don’t waste your money to get a product over $250 to be disappointed. My box arrived damaged and the plush was not wrapped. I had a proof and the image from a distance looked ok and when it arrived i cried. Not crying about the resemblance but cried how sloopy and choppy the checks were. Hard to tell when the face is white in that part. They have poor customer service and said that I should have asked for a close up shot and we don’t do refunds. That plush has been sitting in the box since I received it. HUGE disappointment and would not recommend them.