Never received test after ordering. Email to ask for refund is not valid! Scam!
Response from My Pet SensitivitySep 18, 2025
Hi Stephanie! Thank you for your feedback, to clarify we do not send physical test kits to minimize carbon footprint and we state this on our website and when purchasing and when you receive order confirmation. I am so sorry if this was not made clear enough to you and we appreciate your feedback and will do better! I would love to get your email so I can contact you to explain further or if you wish we can send you materials to supply your sample in. Thanks so much for your feedback and again we are so sorry that you are disappointed with your experience.
MB
Monique B.
Dangerously inaccurate
Dangerously inaccurate. Of course, this website will not allow me to attach a photo, but this testing is done with "energy readings" and is not accurate at all. My dog has been suffering for years, and I did this test and cut out what they said and things got worse. I finally did a real test at the vet "liquid gold test" and it turns out the only things he is not allergic to (Chicken, rice, eggs, and sweet potatoes) are all listed as high reactivity where as things he is extremely allergic to (turkey,beef, salmon) are all listed as zero reactivity. This test had me feeding my dog all of the things he was extremely allergic to. Save yourself the money and save your dog the suffering; just do the testing at the vet. Best $250 I've spent.
UPDATE: Here is the company's response.
"To clarify, our test is a bio resonance sensitivity and intolerance screening, which works by identifying potential energetic imbalances or sensitivities, it is not a diagnostic allergy test, and it does not replace veterinary allergy testing or medical advice. We do our best to make this clear throughout our website and customer communications."
My update: It’s very telling that you respond immediately when called out on your poor product and false advertising, yet when I ask questions about my pet’s results, it takes multiple emails just to get a reply. I stand by my review. You are scamming people out of money by calling this an allergy test, then turning around in your own response to say it is not a diagnostic test. Nice play on words.
Your so-called “test” caused additional problems for my animal and directly contradicted my vet’s results. Your product is not only misleading, it is dangerously inaccurate! You're basically a random generator of allergy test results.
"bio resonance sensitivity and intolerance screening, which works by identifying potential energetic imbalances or sensitivities." So basically, you are checking my dog's chakra with his fur.
Response from My Pet SensitivitySep 16, 2025
Thank you for taking the time to share your experience, and we're truly sorry to hear about the difficulties your dog has been facing. we completely understand how upsetting and frustrating it must be to watch a pet struggle with ongoing health issues.
We’d like to begin by sincerely apologizing that the results you received from our test did not help in the way you had hoped. Our intention is never to mislead or cause harm, and we are very sorry that the outcome fell short of your expectations.
To clarify, our test is a bio resonance sensitivity and intolerance screening, which works by identifying potential energetic imbalances or sensitivities, it is not a diagnostic allergy test, and it does not replace veterinary allergy testing or medical advice. We do our best to make this clear throughout our website and customer communications.
That said, we absolutely take your feedback seriously, especially in situations where results may not align with clinical findings. We'd like to investigate this further to ensure your test was processed correctly and provide a full review.
If you're willing, please contact our customer care team at [email protected] with your order number or registered email address, so we can locate your results and look into this for you right away.
We appreciate you sharing your story, and we’re genuinely sorry for any distress caused. Wishing your dog improved health going forward!
CF
CARROLL F.
I found out about my dog and cat health
I found out about my dog and cat health
Response from My Pet SensitivitySep 15, 2025
We're happy to hear that you learned about your dog and cat's health. Thank you for your feedback; we appreciate it.
IC
I & C.
Extremely interesting and helpful…
Extremely interesting and helpful result package for just having to send a few strands of fur to test. Highly recommend
Response from My Pet SensitivitySep 15, 2025
We're happy to hear that you found the process simple and the results insightful. Thank you for recommending our services; we appreciate your feedback!
AD
A D.
Needed some dog supplies quickly &…
Needed some dog supplies quickly & these were ordered as requested the next day - great service, will use again
Thank you
Response from My Pet SensitivitySep 15, 2025
We're happy to hear that you received your dog supplies quickly! Thank you for your positive feedback; we appreciate you and look forward to serving you again.
AN
Anne
Totally Amazed
Totally amazed by the results, very interesting and useful. Glad I decided to do the test as vet treats symptoms not the actual cause...
Well worth the cost, to have my boy tested...
Response from My Pet SensitivitySep 12, 2025
We're happy to hear that the results were useful and interesting for you. It's great to know the test was valuable in understanding the cause of your boy's symptoms. Thanks for your feedback!
JC
Jenny C.
Fast, easy and affordable
Fast and easy. Affordable and easy to interpret the results
Response from My Pet SensitivitySep 11, 2025
We're happy to hear that our services met your expectations with speed, affordability, and clarity. Thank you for your positive feedback!
SC
Samantha C.
I purchased their pet sensitivity test…
I purchased their pet sensitivity test in 2024 and I emailed them a year later because I lost my results and they gave them to me within the hour quick and easy and the customer service was absolutely fabulous! I would definitey reccomend
Response from My Pet SensitivitySep 10, 2025
We're happy to hear that our customer service was fabulous and provided you with a quick and easy resolution when you needed your results. We appreciate your recommendation!
