My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Shanyn C.
My dog is no longer itching since changing food program after receiving your report
Response from My Pet SensitivityOct 21, 2025
Hi! We're happy to hear that our report helped improve your dog's well-being! Thank you for sharing this positive feedback with us.
Andrea M.
Fast & easy!
Response from My Pet SensitivityOct 20, 2025
Thank you so much for your review! 🐾
Anita
Finding out what your dogs are sensitive too is amazing in helping them stay healthy
Response from My Pet SensitivityOct 20, 2025
Thank you so much for your review! 🐾 We’re thrilled to hear that finding out your dogs’ sensitivities has been helpful in keeping them healthy. It’s wonderful to know our service is making a difference for your furry friends!
Samantha B.
This company are a complete rip off the results I got was rubbish, they take your money then you have to send everything in yourself, they don’t send u any special packaging, after they have continued to take money off my card without my knowledge for services that I haven’t authorised!! Stay away .
Response from My Pet SensitivityOct 20, 2025
We’re very sorry to hear about your experience. To keep our tests affordable and do our bit for the environment, we don’t send kits with pre-paid packaging—but we aim to make the process as simple as possible for our customers. We’ve also requested your contact information so we can look into the charge you’ve received and assist you directly. Thank you for your patience, and we’ll be in touch shortly to help resolve this.
Meg
Really dissapijtinf as it’s sold as an allergy test… and it isn’t. They took an extra payment out too! I demanded a refund on email and received no response!!! I’ve been totally done of £60!! I demand a refund! Further to the above, they’ve replied below, on the responses they come across like they issue a refund, but they do not. Customer service on the phone give you no other option other than refund or exchange it for products on their website. Terrible
Response from My Pet SensitivityOct 20, 2025
Hi Meg, Thank you for giving us your order details. I can see we have responded to all your emails and are just worried you have not received our responses. Could you kindly please check your Junk/Spam folder as they may have ended up in there! Thank you!
BRANDI J. R.
Testing was very quick. Does NOT tell you your pet’s allergies, only what your pet is sensitive to. Unable to tell you what your pet is allergic to without a blood test. All in all was quick and you do get what you pay for!
Response from My Pet SensitivityOct 20, 2025
Hi! We appreciate your feedback and are glad the testing process was quick for you. We're happy to hear that you feel you got value for the cost. Thanks for your review! Kind Regards, Customer Support Team
Bethanne
I wasn't sure if it was worth the money but , they were pretty quick since i sent it priority mail. we got everything in a week and the information was very helpful. We found out my dog has sensativities to some fabrics so I changed all my bedding to cotton and this seems to help a bit with allergies. and I was feeding him pumpkin and he had a sensativity to it. I wouldn't have known if I didnt do the test. It is little things we can change to make hime more comfortable.
Response from My Pet SensitivityOct 17, 2025
Thank you for sharing your experience! We’re so glad to hear that your results arrived quickly and that the information has already helped you make small but meaningful changes for your dog’s comfort. It’s amazing how little adjustments, like switching bedding or diet, can make such a difference. We’re thrilled the test has been helpful and hope your pup continues to feel better!🐾
Christine
So far a great experience as Cornelia has been really helpful. I was a bit disappointed that you don’t actually receive anything, as the picture in advertisements shows a box with dogs on but the process is easy if you can find a small sealable bag and an envelope to send off the sample of your dog s fur. I also don’t have a printer so not able to print out the information to put in envelope or the label but again Cornelia has confirmed it doesn’t matter and you can just write it on a piece of paper. If I’d known this I probably wouldn’t have done it but as I didn’t find out until I’d paid, I messaged them and received a prompt reply from Cornelia. My further query was again met with an immediate reply from Cornelia and I have now sent off the sample. The postage will cost between £2-4 depending on whether you want to track it.
Response from My Pet SensitivityOct 17, 2025
Thank you so much for taking the time to share your experience! We’re delighted to hear that Cornelia was able to help you so promptly and make the process straightforward. We completely understand the confusion regarding the packaging—our images are intended to illustrate the process, but we always try to make it as simple as possible for customers using everyday materials like a small bag and envelope. It’s great to hear that you were able to send off your sample smoothly, and we hope the results provide helpful insights for you and your dog.
