My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityDec 20, 2023

Hi Jayne, Thank you for your feedback! We appreciate your input on the thoroughness of the report. If you found certain aspects of the sensitivity explanation confusing, we'd like to apologize for any confusion. If you have specific questions or if there's anything you would like further clarification on, please don't hesitate to reach out. Our goal is to provide you with the information you need in a clear and understandable manner. Your feedback helps us improve, and we're here to assist you with any concerns you may have. Kind Regards, Customer Support Team

Response from My Pet SensitivityDec 15, 2023

Hi, Thank you for bringing this to our attention, I'm genuinely sorry to learn about your experience. Your satisfaction is important to us, and I assure you we are committed to resolving this matter. If you can reach out to our support team, I'll personally look into the status for you. Kind Regards, Customer Support Team

Response from My Pet SensitivityDec 15, 2023

Hi, Thank you for your review! We're glad to hear that the process was easy for you, and you received a quick reply. It's also great that you found the report easy to understand. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your positive experience and are here to help! Kind Regards, Customer Support Team

Response from My Pet SensitivityDec 15, 2023

Hi, Thank you for your review! We're delighted to hear that you found the entire process, from obtaining the sample to receiving results, super simple and fast. It's wonderful that the test provided you with answers that can help improve your fur baby's skin. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityDec 15, 2023

Hi, Thanks for your great review! We're thrilled to hear that the test results were extremely helpful in identifying the sources of sensitivity for your pet. It's great that you were able to make immediate changes, and your pet is already feeling better. Thank you for sharing your positive experience, and we appreciate your recommendation to others who may suspect sensitivities in their pets. If you have any more questions or if there's anything else we can assist you with, feel free to let us know. We're here to help! Kind Regards, Customer Support Team

Response from My Pet SensitivityDec 15, 2023

Hi, Thank you for sharing your experience! It's understandable that clear explanations of the process are essential to ensure a straightforward experience. It's positive that you found the results interesting and that the cost was reasonable for the insights gained. If you'd like to know more about our testing method, please get in touch! Kind Regards, Customer Support Team

Response from My Pet SensitivityDec 15, 2023

Hi, Thanks so much for your review! We appreciate your understanding regarding the time it took for the sample to reach the lab. It's fantastic to hear that once the lab received the sample, they were able to provide you with results the next day. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Kind Regards, Customer Support Team

Response from My Pet SensitivityDec 15, 2023

Hi, Thanks for bringing this to our attention, Could you please get in touch with the care team so they can have a look into this for you? Kind Regards, Customer Support Team