My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJan 26, 2024

Hi, Thanks for sharing your review! We appreciate your feedback and understand your concern regarding the time it took for the sample to be sent to the lab. We're glad to hear that our customer service was prompt and polite in addressing your queries. If you have any questions regarding the results or need further assistance, please don't hesitate to follow up with an email. We're here to provide the support and information you need. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 26, 2024

Hi, Thanks for sharing your review! We're thrilled to hear that you were pleasantly surprised by the in-depth detail of our sensitivity and allergy report. Providing comprehensive and informative results is our goal, and we're delighted that you're very happy with the outcome. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your satisfaction with our services. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 26, 2024

Hi, Thanks for sharing your review! We're delighted to hear that you found our service very helpful! It's true that identifying sensitivities can play a significant role in optimizing your well-being, and it's great to know that you believe in the value of cutting out potential triggers. If you have any more insights to share or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and are here to support you on your health journey. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 26, 2024

Hi, Thanks for sharing your review! We're thrilled to learn that you found our service brilliant and experienced a quick turnaround with excellent results. Providing efficient and valuable insights is our priority. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in our services. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 26, 2024

Hi, Thanks for sharing your review! We appreciate your input and understand your concern regarding the time it took for us to receive the sample. We strive to improve our processes continually, and your feedback is valuable in this regard. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your satisfaction. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 26, 2024

Hi, Thanks for sharing your review! We're pleased to hear that you appreciated the quick turnaround of results and that the report has provided you with a clear baseline. Identifying potential sensitivities can indeed be valuable in making informed decisions about your diet and lifestyle. If you have any more questions or if there's anything else we can assist you with as you navigate this information, please feel free to reach out. We're here to support you on your journey towards better health. Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 26, 2024

Hi, Thanks for sharing your review! After looking into this for you, I can see the sample arrived to our lab on the 23rd of January, the results we're then issued on the 24th of January. It's important to note, your sample heads to a fulfilment office, and from there, it moves on to our lab for thorough testing. If you've been tracking it, you might see it marked as received at the fulfilment office but that does not mean it is at the lab. I hope this makes sense! Kind Regards, Customer Support Team

Response from My Pet SensitivityJan 26, 2024

Hi, Thanks for sharing your review! We appreciate your honest feedback, and we're sorry to hear that the results didn't meet your expectations. We understand the importance of providing valuable insights and suggestions, and we're sorry if you found the information lacking. Your input is important to us, and we'll take your feedback into consideration as we work to improve our services. If you have specific concerns or if there's anything else we can assist you with, please feel free to reach out. Kind Regards, Customer Support Team