My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Connie N.
I recommend
Response from My Pet SensitivityMar 5, 2024
Hi, Thank you for recommending our service! We're delighted to hear that you had a positive experience with us. If you know anyone else who could benefit from our services, please don't hesitate to refer them to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help. Kind regards, Customer Support Team
Samantha C.
It was nice and easy to use! great information back
Response from My Pet SensitivityMar 5, 2024
Hi, Thanks for sharing your review! We're thrilled to hear that you found our service easy to use and that the information you received was great. Providing a seamless experience and valuable information is what we strive for. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help. Kind regards, Customer Support Team
Pamela C.
had questions and emailed for help. chloe was excellent in providing the assistance I needed and my hair samples were on the way to their lab the same day.
Response from My Pet SensitivityMar 5, 2024
Hi, Thanks so much for sharing your review! We're delighted to hear that Chloe provided you with excellent assistance and that your hair samples were promptly on their way to our lab. Providing top-notch customer service and ensuring a smooth process for our customers is our priority. If you have any further questions or need assistance, please feel free to reach out. We're here to help. Kind regards, Customer Support Team
Heather R.
I was pleasantly surprised to see such a detailed comprehensive report that included so much vital information regarding my dog's sensitivities. This information will go a long way to keep my dog comfortable, happy, and healthy for years to come.
Response from My Pet SensitivityMar 5, 2024
Hi, Thanks for sharing your review! We're thrilled to hear that you found our report on your dog's sensitivities comprehensive and helpful. Providing detailed information to help keep your dog comfortable, happy, and healthy is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way. Kind regards, Customer Support Team
Susan
Easy to use Suggestion: would be helpful if there were foo/treat suggestions for your pet based on results. Not sure if that’s possible but reading through the ingredient list trying to find something is challenging
Response from My Pet SensitivityMar 5, 2024
Hi, Thank you for your feedback! We're glad to hear that you found our service easy to use. Your suggestion about providing food/treat suggestions based on the results is valuable, and we'll certainly take it into consideration for future improvements. We understand that navigating ingredient lists can be challenging, and we aim to make the process as seamless as possible for our customers. If you have any further questions or need assistance, please feel free to reach out. We're here to help. Kind regards, Customer Support Team
Sarah T.
Fast! Easy! helped me find a food to get my dog on the right food due to his allergies and cancer that needs histamine responses eliminated. got results in under 24 hrs but it did take 2 wks for the processing intake to get it to the lab after priority shipping 2 day. great test will get the advanced test again for my other 2 pibbles! must add: procesing intake not a big deal as the price point of this test is so ideal the extra time was very minor!
Response from My Pet SensitivityMar 5, 2024
Hi, Thanks for sharing your review! We're thrilled to hear that our service helped you find the right food for your dog's sensitivities. Your feedback is invaluable to us, and we're glad we could provide you with results quickly, albeit with a slight delay in processing intake. If you have any further questions or need assistance, please don't hesitate to reach out. Kind regards, Customer Support Team
Yolanda
I felt just wasted the money. The result came back. It's totally different than my pet having in her meal. For a example of between Chicken and turkey. I dog have reactions after she ate chickens. And after I change her to turkey. She is totally fine until now. But the report showing my dog have sensitive on turkey but not chicken. I can't trust the reports as what I saw my dog react with what I'm feeding her. JUST TOTALLY WASTE THE MONEY.
Response from My Pet SensitivityMar 5, 2024
Hi, We're sorry to hear about your dissatisfaction with the results of the test. We understand your concerns and would like to help address them. We would appreciate the opportunity to discuss your specific case in more detail and see how we can assist you further. Please get in touch with us, and we'll do our best to resolve any issues and ensure your satisfaction. Kind regards, Customer Support Team
Ann D.
I thought I would receive a concise chart of my pups sensitivities. It's a pain to have to ferret out when scattered through a 32 page report
Response from My Pet SensitivityMar 1, 2024
Hi, Thank you for your feedback. We apologize for any inconvenience caused by the presentation of your pup's sensitivities in the report. We understand the importance of clarity and efficiency in presenting this information. We'll take your feedback into consideration to improve our reporting process and ensure that future reports are more concise and easier to navigate. If you have any further questions or need assistance with interpreting the report, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team
