My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityMar 14, 2024

Hi, Thank you for sharing your experience with us. We apologize for any delay you encountered in your sample reaching the lab, but we're glad to hear that our team responded promptly to your email inquiry. We strive to ensure that once your sample reaches our lab, we process the results as quickly as possible. It's great to know that you received your results within a day of the sample reaching the lab. We appreciate your understanding and patience during this process. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, Thanks for sharing your review! We're overjoyed to hear that we could provide you with the education and information you needed to keep your dog healthy and well! Your furry friend's well-being is incredibly important to us, and we're honoured to have played a role in helping you save him. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your kind words and for trusting us with your pet's health! Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, Thanks for sharing your review! We're thrilled to hear that you found the process excellent and the results speedy! Providing a smooth and efficient experience is our goal, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, Thanks for sharing your review! We're delighted to hear that you received your results quickly and found them to be detailed! Providing thorough and prompt results is a top priority for us, and we're glad we could meet your expectations. If you have any questions or need further assistance with interpreting your results, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, We're sorry to hear about your frustration with the lack of response and the difficulty understanding the report. Providing clear and helpful information is essential to us, and we understand your concerns. In the report you will find the items your furry friend is sensitive to, we then recommend following the elimination diet for 6 weeks. If you need help understanding the report, please feel free to get in touch with our support team. Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, Thanks for sharing your review! We're so relieved to hear that the elimination diet helped your boxer recover from the uncomfortable symptoms! Your experience underscores the importance of understanding and managing food sensitivities. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and your furry friend on your health journey. Thank you for sharing your positive experience with us! Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, Thanks for sharing your review! We're thrilled to hear about your positive experience with Chloe and our customer service team! Providing prompt and helpful assistance is a top priority for us, and we're glad Chloe was able to address your concerns quickly and efficiently. If you have any further questions or need assistance with your kit or anything else, please don't hesitate to reach out. We're here to help and ensure that you have a smooth experience with us. Thank you for sharing your feedback, and we appreciate your support! Kind Regards, Customer Support Team

Response from My Pet SensitivityMar 13, 2024

Hi, Thanks for sharing your review! We're sorry to hear that you didn't find the test results helpful for your dog's sensitivities. We understand how frustrating it can be when the information provided doesn't align with your expectations or what you already know. If you need help understanding the results or have any further questions, please don't hesitate to get in touch with us. Kind Regards, Customer Support Team