M A.
There’s no test kit
There’s no test kit. They send instructions of where to send something after you fill out a form on their website. I waited almost 4 weeks before contacting them. I ended up having allergy testing through a vet. I’ve asked for a refund but I have no idea if I will receive it.
Response from My Pet SensitivityMar 25, 2024
Hi, I'm sorry to hear about your experience. We aim to provide clear instructions and ensure that our customers receive the instructions to proceed. Regarding your refund request, please reach out to our customer support team directly. They will assist you with processing your refund and addressing any other concerns you may have. Your satisfaction is important to us, and we want to make things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Kind Regards Customer Support Team


