My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityMar 29, 2024

Hi, Thank you for your wonderful feedback! We're thrilled to hear about your quick turnaround time and that you found our service to be great, affordable, and easy to use. We understand that getting your dog to cooperate for the hair sample can be a challenge, but we're glad you managed it! It's fantastic to hear that you were pleasantly surprised by the depth of the results, even considering that only the ingredients with the strongest reactivity are highlighted. Providing comprehensive insights into your dog's food sensitivities is our goal, and we're delighted that we could meet your expectations. Kind regards, Customer Care Team

Response from My Pet SensitivityMar 29, 2024

Hi, Thank you for your feedback! We're delighted to hear that you found our website easy to navigate and that the communication throughout the process was helpful. Your suggestion about having a reminder for sending in the sample is valuable, and we'll definitely take it into consideration to improve our service. We're thrilled to hear that you're happy with the process and that you're able to feed your dog something that agrees with his tummy. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityMar 29, 2024

Hi, I'm glad to hear that you found the results interesting, although some of the terms may require further research for clarity. It's important to fully understand the information provided so that you can make informed decisions about your health and your pet's health. If you have any questions or need assistance interpreting the results, please don't hesitate to reach out. We're here to help and support you through your research process. Kind regards, Customer Care Team

Response from My Pet SensitivityMar 29, 2024

Hi, Thank you for sharing your experience with us! We're thrilled to hear that our testing process was fast, easy, and provided valuable insights for managing your cat's food sensitivities. It's wonderful to hear that you've been able to identify and address her triggers, leading to improvements in her energy levels and overall well-being. We understand the challenges of managing pet health, and we're glad we could provide a more affordable and efficient option for you. Your feedback is invaluable, and we're grateful for your recommendation to others who may be experiencing similar issues with their pets. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way. Kind regards, Customer Care Team

Response from My Pet SensitivityMar 28, 2024

Hi, Thank you for sharing your experience with us! We're glad to hear that you found the report comprehensive and valuable for your pet's health journey. We apologize for any inconvenience caused by the delay in receiving your results and the lack of communication regarding the receipt of your kit. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our processes and communication with our customers. If you have any further questions or need assistance with your pet's elimination diet, please don't hesitate to reach out. We're here to support you every step of the way. Kind regards, Customer Care Team

Response from My Pet SensitivityMar 28, 2024

Hi, Thank you so much for your positive review, it means a lot to us. If you need any assistance implementing your pets elimination diet, please don't hesitate to reach out Kind regards, Customer care Team

Response from My Pet SensitivityMar 28, 2024

Hi, I'm sorry to hear that you're disappointed with your purchase and that the product didn't meet your expectations. Your satisfaction is important to us, and we apologize for any inconvenience you've experienced. If you're able to reach out to our customer care team directly, with your details, we'll be happy to assist you. We offer 24 hours customer service, so we can look into it immediately. Kind regards, Customer Care Team

Response from My Pet SensitivityMar 28, 2024

Hi, I'm sorry to hear that you haven't received your order yet. It's certainly concerning that it's taking longer than expected. If you're able to contact your customer care team directly with your details, we will be happy to investigate this immediately Kind regards, Customer Care Team