My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityApr 5, 2024

Hi, I understand your frustration and thank you so much for your feedback. It's crucial for our testing services to provide accurate and reliable results consistently. I apologize for any confusion or inconvenience this may have caused you. Your feedback is valuable, and I will ensure that it is passed on to the relevant team for further investigation and improvement. If there's anything else we can assist you with or if you have any additional concerns, please don't hesitate to let us know. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 5, 2024

Hi, Thank you for sharing your feedback. It's valuable for us to hear about your experience and any areas where we can improve our service. I apologize for any inconvenience caused by the lack of status updates during the process. If you sent the sample tracked, you will be notified when it's received at the fulfilment centre. We do then always send our customers a personal email when it's received at our testing facility in the UK. We strive to provide the best customer service possible, and your feedback helps us in achieving that goal. If you have any further concerns or questions, please don't hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 3, 2024

Hi, I'm so glad to hear that the sensitivity test was able to help your boxer and provide relief from her skin issues! It's always challenging to see our pets suffer, and it's wonderful that you were able to identify and address the root cause with the help of the test results. Thank you for sharing your positive experience with us. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 3, 2024

Hi, Thank you for your feedback! We're glad to hear that you found our service fast and efficient, and that you received your results without any hassle. It's great that you're taking proactive steps to improve your fur babies' health by eliminating certain elements from their diet. If you have any questions or need further assistance along the way, please feel free to reach out. We're here to help ensure that your pets feel their best. Here's to happier and healthier days ahead for your furry companions! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 3, 2024

Hi, Thank you so much for sharing your positive experience with us! We're thrilled to hear that the My Pet Sensitivity test has provided valuable insights into your Frenchie's sensitivities and that you found the process easy to navigate and understand. It's wonderful to know that you're now equipped with the information needed to make informed decisions about your pet's diet and environment. Your recommendation means a lot to us, and we're grateful for the opportunity to contribute to your pet's well-being. If you ever have any questions or need further assistance, please don't hesitate to reach out. Wishing you and your Frenchie all the best for a happier and healthier future together! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 3, 2024

Hi, Thank you so much for sharing your experience with us. We are incredibly touched to hear that the sensitivity test made such a positive impact on your dog's life and health. It's heartwarming to know that our service could provide valuable insights and relief after such a challenging journey. Your kind words mean the world to us, and we're honoured to have been able to contribute to your pet's well-being. If you ever need further assistance or have any questions, please don't hesitate to reach out. Wishing your sweet boy continued health and happiness! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 3, 2024

Hi, You're welcome! If you ever need assistance again or have any questions, feel free to reach out. We're here to help. Kinds regards, Customer Care Team

Response from My Pet SensitivityApr 2, 2024

Hi, Thank you for your kind words! We're delighted to hear that you were pleased with the speed of our service. Providing efficient and timely assistance is a priority for us, and we're glad we could meet your expectations. If you have any more questions or need further assistance in the future, feel free to reach out anytime. We're here to help! Kind Regards, Customer Support Team