My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityMay 1, 2024

Hi, Thank you for sharing your experience! We're glad to hear that while the results may not have been exactly what you expected, you found value in them by identifying sensitivities in your pet's diet. Making dietary changes based on these insights can be a positive step in managing your pet's health. We hope that the changes you've made will help alleviate your pet's itching and excessive licking over time. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team

Response from My Pet SensitivityMay 1, 2024

Hi, Thank you for your feedback! We're delighted to hear that you found the process easy to follow and that the results were thorough. We're also glad to hear that Holly, Lois, and Chloe provided you with fast and thoughtful responses to your emails. Providing excellent customer service is a top priority for us, and we're glad they could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team

Response from My Pet SensitivityMay 1, 2024

Hi, I'm sorry to hear about the challenges you've faced after following the recommendations from the report and the subsequent autoimmune response in your cat. It's crucial to prioritize your pet's health and well-being, and I understand your frustration with the situation. While sensitivity tests can provide valuable insights, individual responses can vary, and additional factors may need to be considered, such as consultation with a veterinarian. I appreciate your feedback, and we'll take it into consideration as we continuously strive to improve our services. If you have any further questions or concerns, or if there's anything we can do to assist you, please don't hesitate to reach out. We're here to support you and your pet. Kind regards, Customer Care Team

Response from My Pet SensitivityMay 1, 2024

Hi, Discovering food sensitivities can be concerning, but it's also an opportunity to make positive changes for their health and well-being. If you need guidance on managing their sensitivities or making dietary adjustments, feel free to reach out. We're here to support you! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 30, 2024

Hi, That's fantastic to hear! I'm glad the test provided comprehensive results and that you now have a plan to try out different foods. If you have any questions or need further assistance as you implement your plan, feel free to reach out. We're here to help! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 28, 2024

Hi, Thank you for sharing your positive experience with us! We're delighted to hear that you found our instructions easy to follow and that the results were provided quickly, as promised. Providing clear and timely information to our customers is a top priority for us, and we're glad we could meet your expectations in this regard. We're also thrilled to hear that the results were revealing and helpful to you. Understanding your dog's sensitivities is crucial for their health and well-being, and we're glad that our test could provide valuable insights to guide you in transitioning to different food brands. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to support you every step of the way. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 28, 2024

Hi, We sincerely apologize for the disappointment and frustration you experienced with our Advanced Pet Sensitivity Test. We understand the importance of accurately identifying your dog's sensitivities, and we regret if our test did not meet your expectations in this regard. Regarding our refund policy, we apologize if it did not meet your expectations. We strive to provide fair and transparent policies to our customers. If there's anything specific you'd like to discuss please reach out to our team directly and they will be happy to help Kind regards, Customer Care Team

Response from My Pet SensitivityApr 28, 2024

Hi, Thank you for sharing your feedback with us, and we sincerely apologize for any confusion or frustration you experienced with our service. We value the trust of our customers above all else, and we understand the importance of transparency and reliability in all aspects of our service. If there's anything we can do to address your concerns or make things right, please don't hesitate to reach out to us. We're committed to ensuring your satisfaction and restoring your trust in our service. Kind regards, Customer Care Team