My Pet SensitivityReviews of mypetsensitivity.com

4.02,950 reviews
Pet Stores
10685-B Hazelhurst Dr. #24329 Houston, Texas, Texas

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My Pet Sensitivity

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About My Pet Sensitivity

Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.

My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: mypetsensitivity.com
Website: mypetsensitivity.com
Category: Pet Stores
Location: Texas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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My Pet Sensitivity reviews

2,950 approved reviews, newest moderated first

Bonnie A.
Feb 4, 2025
No physical kit
I thought I was getting a kit in the mail. I'm a great grandmother and so, I was unable to get or understand online instructions. Now I'm out the money
Response from My Pet SensitivityFeb 5, 2025
Hi, I'm sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team
Dan E.
Feb 3, 2025
Clearer Expectations Needed
When purchasing, it was unclear I was not getting a kit in the mail. That came in an email after I paid. Having a kit just makes it a more fluid and easier experience for the user. Also I was not a fan of the very long document, that had the results nine pages in. They are trying to educate you on the test results before you see the results, but burying them in a very long PDF is not the way to go.
Response from My Pet SensitivityFeb 4, 2025
Hi, I'm sorry to hear your experience with us was unsatisfactory. We will be in contact with you shortly to discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team
Dayna
Feb 3, 2025
I found it helpful but I feel I still…
I found it helpful but I feel I still need something more accurate. The allergens I was fairly certain of are not mentioned at all in the summary so I’m wondering how accurate this test was.
Response from My Pet SensitivityFeb 4, 2025
Hi, Thank you for your feedback. We're glad you found the test helpful but understand your concerns about accuracy. Our test identifies sensitivities rather than allergies, which may explain some differences from what you expected. If you have any questions about your results, please feel free to reach out—we're happy to help! Kind regards, Customer Care Team
PP
Feb 3, 2025
Quick and efficient dealings -but…
Quick and efficient dealings -but absolutely NO idea if results are accurate or meaningful. Leap of faith.
Response from My Pet SensitivityFeb 4, 2025
Hi, Thank you for your feedback! We understand that results can feel like a leap of faith, but we encourage you to track any changes you make and see how they impact your pets well-being. If you have any questions about your report, we're happy to help! Kind regards, Customer Care Team
Mandle B.
Feb 3, 2025
Really helpful results and a happy pup
Quick issue of the report, which was easy to read and understand, excellent customer service support from Heidi. My dog has been much happier since I removed some intolerances from her diet, although I wish the list had been a little shorter!
Response from My Pet SensitivityFeb 4, 2025
Hi, Thank you for your feedback! We're so happy to hear that your dog is feeling better after adjusting her diet based on the results. We appreciate your kind words about Heidi and are glad you found the report easy to understand. We’ll take note of your feedback about the list length for future improvements. Kind regards, Customer Care Team
Michelle R.
Feb 2, 2025
Do not be fooled by the advertisement…
Do not be fooled by the advertisement to this product. A package is shown on the offer leading one to think they will get a sterilized package to put your pet’s hair in. Instead, you are instructed to put your pet’s hair in a package you provide and address and mail it yourself. There is no sterilized package.
Response from My Pet SensitivityFeb 4, 2025
Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team
Jen
Feb 1, 2025
Prompt response
Holly had a Prompt response, polite, and answered the question I had.
Response from My Pet SensitivityFeb 4, 2025
Hi, Thank you for your feedback! We're glad to hear that Holly provided a prompt and polite response to your question. We appreciate you reaching out! Kind regards, Customer Care Team
LT
Feb 1, 2025
Chocolate lab Relief
My chocolate lab has dealt with allergies since we got him at 8 weeks old. He’s tried different allergy meds, shots, and food with no help. The Vet had mentioned allergy testing, but it was pricey. We just kept him on his current meds and trying different treatments. So I saw allergy testing on Amazon and price was reasonable. He has several allergies and his current food contain 6. I was able to read labels to find a food that contained no allergies! We are currently trying a new food and weaning off allergy meds! My lab seems so much happier!
Response from My Pet SensitivityFeb 4, 2025
Hi, Thank you for sharing your experience! We're so happy to hear that the test helped identify your lab’s allergies and that you're finding a food that works for him. It’s wonderful to know he’s feeling happier, and we hope the improvements continue! If you ever need further support, we're here to help. Kind regards, Customer Care Team

My Pet SensitivityReviews of mypetsensitivity.com

About My Pet Sensitivity

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