MyonlineaccountReviews of myonlineaccount.net

It's hard to login and TD bank is worse bank that never ever seen. Just dont understand why samsung make a deal with them.

I TRIED LOGGING IN WITH MY USUASL LOG IN CREDENTIALS AND NOW IT DOES NOT RECOGNIZE MY IP ADDRESS AND LOG IN USER/PASSWORD. THEN THE SITE SAYS IT EMAILED ME THE A TEMPORARY PASS CODE TO VERIFY ITS ME BUT I NEVER GET THE EMAIL. TD BANK SYSTEM IS JUNK. FIND A NEW WEBSITE DESIGNER TO MAKE IT FUNCTIONAL SO PEOPLE CAN PAY THEIR BILLS ON TIME...WHAT A JOKE. OH I GET THE EMAIL FOR TRUST PILOT BUT NOT THE ONE TO PAY MY BILL.

This company is the WORST. They charged a $29.00 late fee when they failed to post my payment due to the 4th of July holiday. I called customer support and they agreed to drop the $29.00 late fee. I paid the next month's bill early, and they charged me another $29.00 late fee for not paying the prior $29.00 late fee they dropped! I promptly notified them of the error and they agreed to investigate. The following month, they added a $40.00 late fee for not paying the erroneous $29.00 late fee charged for not paying the initial wrongful $29.00 late fee. it is clear to me their goal is to offer a year of 0% financing only to try and make it up with improper late fees. This company is ripe for a class action suit alleging violation of Fair Debt Collection Practices.

ZERO STARS. I bought a Samsung watch in April. I thought I signed up with Affirm. I have an account already. Didn't even realize I did this. I get this bloody letter in July telling me that I am delinquent. I had no idea who TD Bank was. So what I take away from this is that the company is shady. They purposely send NO email to get set up on their site (which looks fake. My 1 year old niece could set up a better site) neither do they send anything in the mail. When I went to the site, it already had a user name AND password set up for me which I was automatically able to log into. I never set that up! Kind of hard to do when you don't know the company exists. I sent a message through the account wanting a guarantee that they withdraw the negative credit report and said I would NOT be paying any late fees. I want a new invoice. They have yet to answer nearly 2 months later. This is the weirdest and most dishonest company I've seen regarding bill paying. I won't even get into the people Samsung has in their return center. So I guess their payment contractor is no better. Got rid of the Galaxy 5. So disgusted with their outsourcing. Gross.

They bill so inconsistently you never know what you owe. I "paid in full" on April 27 as that was the total amount listed on my account, but an $11.88 fee they added on April 25 (but did not show up on my statement because it hadn't been posted yet...) is now over $111. No bill was ever sent. I didn't check online because I had paid in full. Goodbye, my excellent credit score because of $11. Even within the two years, some months had Samsung Care+, and some didn't—no idea why they couldn't put it on the bill monthly.

I sent messages and then called the customer service number provided since they do not work over messages online. On my several call, some customer service is decent and some is terrible. They will argue with you for no end. At the end it is useless interaction. Over all this Samsung Financing by TD Trade is the worst finance company I ever came across. They should not be in business if they keep up their so call policy to take advantage of people. This company do not care about customers and find a way to take advantage anywhere possible. There were 2 loan: 18 months and 36 months zero% interest. I paid off my first loan in the first 2 months. Instead, they used that amount ($1,000+) to applied to the longer term 36 months loan and said I did not pay for the 18 months loan. Which later they shorten it to 12 months, then sent me an email they they will charge me interest. I filed a claim or dispute, but it is also useless. Same policy, we take advantage of most people we can. Never Never finance through Samsung TD trade again. Use your other promotions from zero % interest, never choose this company. If there are problem they don't give a ****.

Very incompetent and an absolute nightmare to deal with. Be careful that they will mail you bills with envelopes labeled TD Bank. I was expecting a bill from Samsung Financing. You know like the actual name of the company. I was throwing away what looked like junk mail & spam from TD Bank and missed the first payment. Samsung Financing reported this and dropped my credit score nearly 100 points. It pisses me off immensely that I carry a Samsung phone and Samsung watch on me at all times but they never bothered to send me even 1 email or text notification that I had an upcoming payment or late bill before notifying me to creditors. I will never by another Samsung product in my life. They disgust me.

They made a false report on my credit report. It's been 6 months I've trying to reach them and I keep receiving the same message:...in the next 2 billing cycle.... You can't talk to real people. Worst experience ever!!