Carlos M M.
My Samsung account is set for auto-pay
My Samsung account is set for auto-pay, and my balance is now about $200. I received a statement from Samsung Financing. I attempted to log in and remembered I do not have access to my initial email account. I called the customer service number on my statement: 800-434-0050; after about 15 minutes of attempted authentication, I asked if they were Samsung Financing, and they said no. The agent provided a direct #: 800-252-2551. I called and the agent spoke plain English without a disruptive accent and was able to help. The agent was helpful and remained with me online throughout the entire setup.