NuFACEReviews of mynuface.com

Device breaks down after warranty every time. I have purchased 3 Nuface devices over the last few years and every time they break down at about the 1.5-2yr mark. Their warranty period suspiciously only covers up to 1yr. Their pro line has a 2yr warranty but I’m skeptical to purchase the higher priced device and risk seeing it break down suspiciously at 2.5-3yrs. Shopping around for a new microcurrent device brand this time.

I bought a Nuface a few months ago I am unable to return my item because I don't have the packaging, but I am really disappointed that It has only lasted a few months. In total I have probably used it only 20x since I wasn't consistent with it. I wanted to start being consistent today because it is effective but it was completely dead. When I charge it it lights up blue, but it won't start after hours of charging. I originally noticed it was having issues when it would turn on by itself and never turn off.  I am disappointed that it is a very expensive product for the device to work around a month.

I started to use my Nuface trinity and after 2 weeks I started to experience dental nerve pain. I searched the internet to see if this was a known side effect. I found that this had happened to other users. I’m very disappointed as I am now the owner of a 2 week old, very expensive beauty gadget that I’m unable to use!

Purchased my nuface mini July 2022. Started having problems with the on/off switch not working properly and now 3 months on from purchase date the button does not work at all. Very disappointed with this product, on/off button seems to be a common problem that the company needs to address. Will not be bothering to contact customer services, all the reviews state how poor the service is so will not be wasting my time as well as my money. Will right this off as a bad purchase and look for a different devise that is far less expensive and does the same facial toning.

I must qualify by saying that I am 68 years old, and quite involved in women’s health and wellness. I did make a video of myself using your product, to share with others. I have not yet posted it but I thought I should be fair to show it to you first.

"NUFACE FIX REVIEW" I initially posted a negative review on the Nuface website & did check to see if it acutally posted, which it did. BUT.....a few days later I went to check & Nuface removed my first review of the Fix. I was shocked. Why not a rebuttal or just a response Nuface?? This told me all I needed to know about the company by them doing so. On Nov. 2021 I purchased the Nuface Fix (order# 163252) from their website because according to the CEO Tera Valdez's Instagram videos this device was different & targeted the skin in a way the older mini & trinity ELE couldn't. I have been using the device for a year on a consistent basis but wasn't seeing any real difference after use. This device was marketed as giving immediate results, not cumulative, so I know it wasn't meant to last. My fine lines weren't "blurred" & were my lips plumper?? Not really. I posed a question on instagram about what the hz were for the Nuface Fix. I received the reply that the Fix is 8.3hz. This hertz level is no different then the older mini & trinity models, which means it does not target the skin a different way. They LIED. I have the Trinity w/all attachments & I wasted my money on the FIX believing the CEO's claims of it being a different kind of device. I definitely don't trust this company and neither should you. Also my first Nuface Trinity device stopped working after only a few months & let me tell you I played hell getting in touch with the company & getting a new device. Only after I contacted Tera Valdez herself did I begin to get any satisfaction.

Device breaks down in a few months. Customer service is also non existent and will ignore your messages and feedback.

Nuface always breaks. I’ve had three over the years and each one has broken in 2 years time. The company only offers a one year warranty. For such an expensive piece of equipment it should last longer. Beware.