Metabolic MealsReviews of mymetabolicmeals.com

The food looks rather unappealing when it arrives. But, it gets worse when you open the top of the packaging and actually get a whiff of the food...UGH! But, when you are brave enough to taste it because you are starving after working 12 hours.... the taste of it is disgusting. This is by far, the worst food delivery service I have ever used. And, the customer service is as bad as the food. There are so many food delivery services out there... LEARN FROM MY MISTAKE AND SKIP METABOLIC MEALS FOOD DELIVERY SERVICE. (if I was on my phone, this is where I would insert the vomiting emoji!)

This is priced and advertised as a pay for meals you want no commitment. NOT TRUE !!! If you decide no meals for a week, they choose not just 6 but 9 meals and charge full price. These meals may or may not fit your dietary needs, they may or may not be palatable for you. They don't care!!! They will not refund or credit you. Customer service is horrible and unless you like bland, as in plain noodles without flavor or sauce, dry meat, boiled chicken with NO FLAVOR this service will be 1 star for you too. Also when you want to cancel it is nearly impossible. I have a doctorate and it took me over an hour and 1/2 to get this canceled. They should be sued...just like Amazon.

Automatic ordering is a scam! You can't cancel a subscription. Do not order with this company. No one answers their phone I canceled on 11/17 and they are still charging me for a 11/20 order! Terrible customer service!

This is the worst food company ever. Nobody ever answers the phone. They say they’ll call you back but they never do. I initially ordered a box of six meals got the box then my microwave broke so I tried to tell them not to send me anymore. They sent me more food that I can’t even eat because I can’t eat certain things. I did not choose the second box of food they sent me so not only are the six meals wasted but also the $125 some money needs to do something about this company. They need to shut it down. It’s got a lot of bad reviews.

Gave me a meal containing peanuts - which im deathly allergic to! The service is underwhelming. After my first box, I stopped selecting meals due to them tasting pretty bland. I forgot I was on a subscription, so I was disgruntled to find they had still processed my payment without me selecting meals for that delivery cycle. I thought it would turn into credits to use since I didnt select meals, but it turns out they just SELECTED MY MEALS FOR ME, which to me is a HUGE NO NO. I happen to have a deathly peanut allergy, so when I found that they packed a peanut-based food in my box, I had to ask my housemate if he could take the whole box because I didn't want to risk going into shock.

The food is ok, but despite clicking skip the week they still billed me and chose 7 meals when I only order the minimum of 6.

The concept is commendable, but the food quality is subpar and the portions are minuscule. The presentation is unappetizing, which is a significant source of dissatisfaction. When I attempted to cancel my second order due to the poor quality of the food, my emails were ignored. Instead, I was informed that I could unsubscribe from the mailing list. Money wasted.

Absolutely Terrible customer service. They don't even try to care about the customer! Extremely unprofessional responses and refused to help. I signed up to try the service and the website stated that you simply need not to select meals if you do not wish to order, so I left it that way and did not select the meals. Also, after filtering for my allergies (dairy) there were only 4 meals available for me to order, and the system required 6 so I could not order myself 6 full meals if I wanted to. I happened to check the account to see if any more meal options were available for me to order and there were still only 3-4 options. Then I happen to see an automatic order of EIGHT meals (about 6 of them I was allergic to) and a charge of around $129.00. I immediately contacted them to cancel the order as it had not even been fulfilled or shipped yet and they refused to help at all. After continuous contact they proposed to recover the cost by putting in a coupon code forcing me to purchase from them again. I told them they don't have enough meals within my diet restriction for me to even order again and they wanted to force me to order duplicates. This is unacceptable to me. I asked to speak with customer service manager, and they stopped responding to me all together. Their communication tone was very dismissive and unbothered as if they had no consequences.