LOLAReviews of mylola.com

***Update*** For some reason I was not getting any of their responses to my emails, I checked my junk folder even. I did find an email from a CS rep wanting me to rate my experience with Alixe but I had not spoken with anyone. So I believe they didnty to reach out. I did receive a phone call from them and they explained what happened and fixed it. All is well. Thank you for working to fix my issue!!!! I did change my 2 star review to 4. Great product.. awful customer service. My subscription will not auto ship even though it says active. I try to manually process it and it does nothing. I can’t get anyone to respond when I email asking why this is happening. I have emailed them 3-4 times in the last 2 months and... nothing

I thought I was the only one not happy with Lola, I was so excited to try the tampons and the pads til I actually used them. I usually forget I’m on my period but not the last 2 months. The applicator was horrible the piece you push it in with would fall off if you pulled on it to hard. The pads were even worse :( I woke up having to change my pad when I can normal sleep through the night no problem. I have light to regular periods and I was bleeding through regulars within 2 or 3 hrs and the supers were so uncomfortable. Talk about cramps I never had cramps like this before I work on my feet all day so to have cramps so bad I don’t want to walk doesn’t help. I hope the reviews help them become a stronger company but personally I’d rather stay with what I know from the store.

The packs are very expensive and there are other organic products that don’t charge nearly as much. The tampons are very uncomfortable, regardless of the size you use and I am referring both to the cotton that has a lot of friction and pull as well as the plastic applicator which is not pleasant at all. Finally, the part of the applicator that pushes the tampon has fallen out numerous times or gets stuck or doesn’t work. Not worth it all. I’m really disappointed.Update: I did contact customer service about this and they refunded me without me even asking. They were quick and very understanding and sorry about this. That was awesome.

Love the idea of organic tampons and delivery, but the cardboard applicator does not insert the tampon in completely. The cardboard applicator gets stuck.

LOLA has been indispensable in booking my business travel. It's quick and easy and there is always someone there to help you if needed. In the event of travel issues (which is inevitable these days), they are proactive and keep in touch while they work with the airlines and hotels on your behalf. It's so much easier to have someone working for you behind the curtain so you don;t waste all your time standing in lines. Love them!

I am 32, and I purchased your product a few weeks ago. I trialed the tampons for the first time today. AMAZING! I didn’t know an applicator could be so pleasant to use (no pain!) and a tampon could be so comfortable all day! Thank you for investing your time to make a product that works, is safe, AND comfortable! I will be using your product only from this point forward! -Jenelle W

I have been using your tampons for almost a year now & love them. They work like the OB brand I used to use, but with out the junk in them & me. I also love the subscription. I don’t know how many times in the past I’d make a last minute run to the store. Most importantly getting reminders days before shipment & getting to skip or change my order easily makes me think Lola is actually helping their customers not scamming them.

I just decided to try Lola, I purchased tampons with applicator and panty liners. The panty liners don't stick to your undies and bunch up within a matter of minutes. The tampons are ok, the applicators seem very cheaply made and are flimsy. Also, not to be gross, but there is NO expansion with these tampons. I totally leaked in a matter of 2 hours with a regular flow using a regular tampon. Not worth it in my opinion, I would look for something else.