LOLAReviews of mylola.com

Response from LOLASep 20, 2020

Hi Natosha, Thanks so much for sharing your feedback. We, too, care a great deal about using a natural product that we trust, and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community! Don't hesitate to reach out to our team at [email protected] fi you need any assistance in the future! Best, Audra LOLA customer team

Response from LOLASep 22, 2020

Hi Rachel, Thanks so much for sharing your feedback. We, too, care a great deal about using a natural product that we trust, and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community! Please don't hesitate to reach out to our team if we can help with anything in the future. Best, Kalyn LOLA customer team

Response from LOLASep 22, 2020

Hi Mae, Thank you for taking the time to share your feedback with us. We're so glad to hear that your LOLA subscription and products have been a good fit, and are thrilled to have you in the LOLA community! Best, Annie LOLA customer team

Response from LOLASep 20, 2020

Hi Heather, Thank you so much for sharing your candid and thoughtful feedback with our Customer team. I am incredibly sorry to hear about the recent experience you had with our tampons! We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. As mentioned, we would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email (at [email protected]) with any additional information you have about your experience and we are more than happy to help! Again, thank you so much for reaching out and sharing your concerns with us. My apologies again on behalf of our team. We look forward to hearing from you soon. Best, Raven LOLA Customer Team

Response from LOLASep 18, 2020

Hi Alyssa, Thanks so much for reaching out to us! We are so happy to hear from you, and can’t overstate how much we appreciate your support. Please don't hesitate to reach out to our customer team at [email protected] if we can help answer any future questions on concerns! Best, Raven LOLA customer team

Response from LOLASep 18, 2020

Hi Erika, Thank you for sharing your candid feedback with us. We love hearing from our customers! We started the business for the same reasons you are mentioning‚ we, too, care a great deal about using a natural product that we trust. Thank you for being a member of the LOLA community, Erika. Please don’t hesitate to reach out if there’s anything else we can do to support you at this time. Take care, Alixe LOLA customer team

Response from LOLASep 18, 2020

Hi Heather, Thank you for sharing your thoughtful feedback with our team! We are thrilled to have you as a part of the LOLA community and loved hearing about your experience. Don't hesitate to reach out to our CX team with any questions or concerns at [email protected], and we'd be happy to help! Best, Annie LOLA customer team

Response from LOLASep 18, 2020

Hi Jessica, Thank you for reaching out and sharing your experience with us. As a customer-first business, we really appreciate you alerting us of this issue so that we can escalate this immediately to our product team and manufacturing partners to make sure this doesn’t happen again. Again, thank you so much for reaching out and sharing your concerns with us. We're so glad to hear that you are enjoying your LOLA products, and we can't wait to hear any feedback you have in the future. We're grateful you're a part of our community. Have an amazing weekend! Best, Raven LOLA customer team