LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.
LOLA (mylola.com) has 1,100 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Dominique Z.
i love my lola products!!
Response from LOLASep 20, 2020
Hi Dominique, We are so glad to have you in the LOLA community, and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us! Best, Alixe LOLA customer team
Isabel
I updated my pads subscription renewal very last minute because I got my period following an emergency surgery, and received my pads the next day. It was incredible and so comforting given the situation I was in. Thank you for the speedy delivery!
Response from LOLASep 20, 2020
Hi Isabel, Thank you for sharing your experience with our team I am thrilled to hear about how we were able to help in a time of need. We're so glad to hear that LOLA has been a good fit, and are happy for you to be a part of our community! Don't hesitate to reach out if we can help with anything else! Best, Kalyn LOLA customer team
Jennifer W.
I love their products! I have a happier healthier period and it’s a noticeable difference
Response from LOLASep 20, 2020
Hi Jennifer, Thank you for passing along your positive experience with our team. We're so glad to hear that your LOLA subscription and products have been a good fit, and are thrilled to have you in the LOLA community! Best, Alixe LOLA customer team
Jen
LOVE, love, LOVE this company! Not only are the products amazing (tampons, vitamins, lube). The customer support is always quick to respond & happy to help! Lola, you've made a loyal customer out of me! <3
Response from LOLASep 20, 2020
Hi Jen, Thank you for sharing your love of LOLA with our team! We're so glad to hear that your LOLA subscription and products have been a good fit, and are thrilled to have you in the LOLA community. Our Customer Team is always here to assist you when you need us! Best, Annie LOLA customer team
Tiari S.
Lola has high quality, chemical free feminine products that give me the piece of mind that I am not harming my body with unnecessary chemicals. Their products are constantly improving. I love the convenience of having them arrive at my doorstep monthly! And the price is affordable!
Response from LOLASep 20, 2020
Hi Tiari, Thank you for taking the time to share your thoughtful feedback with us! We too, care a great deal about using a natural product that we trust, and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community! Feel free to reach out to us at [email protected] if we can be on any assistance in the future! Best, Alixe LOLA customer team
Megan S.
Great products, fast delivery and easy to edit and change around your subscription. Highly recommend!
Response from LOLASep 20, 2020
Hi Megan, Thank you for taking the time to share your experience with our team! Like you, we care a great deal about having a product and service that is both reliable and comfortable. We are so glad that you're part of our community! Please don't hesitate to reach out to our team if you have any questions on concerns! Best, Raven LOLA customer team
Nina S.
I'm all for organic products and would much rather go for organic cotton tampons than other synthetic leading brands. However, I can’t even say how good this product is if I can’t even use it! I have the super plus and every single one that I’ve attempted to use so far would get stuck in the applicator. I was looking forward to using this product but I don’t have the desire to try smaller sizes because I has such trouble with a large size.
Response from LOLASep 20, 2020
Hi Nina, Thank you so much for reaching out and sharing your candid and thoughtful feedback with us. I am terribly sorry to hear about the recent experience you had with our tampons! As a customer-first business, we really appreciate you alerting us of this experience so that we can relay this information to our manufacturing partners and product team. That said, I have a few follow-up questions for you, specific to which type of tampon you used. The customer team would so appreciate any further insight into this situation, as we take all product complaints seriously. With that in mind, please reach out to us over email (at [email protected]) and we will assist you as soon as we can. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. Again, I apologize on behalf of our team. We look forward to hearing from you soon with any additional information you can provide us with! Best, Annie LOLA customer team
Melissa A.
Tampons are great. Customer service is excellent. I love the LOLA brand. The only disappointment I have is with the condoms. The guy I'm seeing says the condoms take away a lot of sensation, which means we've switched to another brand that is not organic. I'm not sure how other men feel with regards to the condoms, but in my case, I'm disappointed that they didn't measure up to the house-hold (non-organic) brands.
Response from LOLASep 20, 2020
Hi Melissa, Thank you for reaching out and sharing your partner's experience with us. I’m so sorry about the issue you had with our condoms! We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. Our team does have a few follow-up questions for you, specifically with respect to your experience with our condoms. We would so appreciate any further insight into this situation, as we take product complaints very seriously. With this in mind, please reach out to us over email (at [email protected]) and we will follow up as soon as we can. Best, Raven LOLA customer team
