LOLAReviews of mylola.com

Response from LOLASep 22, 2020

Hi AJ, Thank you for sharing your thoughtful feedback with our team! We are so thrilled to hear how satisfied you are with our product and service. We also love that you spotted us at Walmart!! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. Feel free to reach out to our CX team at [email protected] if we can be on any assistance in the future! Best, Audra LOLA customer team

Response from LOLASep 22, 2020

Hi Krystle, Thank you for sharing your candid feedback with our team. I am sorry to hear about the experience you had with our Pads. While your experience is not typical, please know it is completely unacceptable! As a customer-first business, we really appreciate you alerting us of this experience so that we can relay this information to our manufacturing partners and product team. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Again, I apologize on behalf of our entire team. We look forward to hearing from you soon with any additional information you can provide us with! Best, Raven LOLA Customer Team

Response from LOLASep 22, 2020

Hi Rachel, Thank you for passing along your positive experience with our team. Our team cares a great deal about using a natural product that we trust, and having one less thing to worry about every month. We're so elated to hear that you're loving your LOLA products and service. Thanks for being a part of our community! Best, Raven LOLA customer team

Response from LOLASep 22, 2020

Hi LaTeisha, Thank you for sharing your feedback with us. I am so sorry to hear about your recent experience with our Pads! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. Any additional feedback you can provide us would be greatly appreciated! Our team does have a few follow-up questions for you, specifically with respect to your experience with our Pads w/ wings. We would so appreciate any further insight into this situation, as we take product complaints very seriously. With this in mind, please reach out to us over email (at [email protected]) and we will follow up as soon as we can. Again, thank you so much for sharing your concerns with us. We look forward to hearing from you soon. Best, Raven LOLA Customer Team

Response from LOLASep 22, 2020

Hi Lisa, Thanks so much for sharing your feedback with our team! We, too, care a great deal about using a natural product that we trust, and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA products, and are so glad you're part of our community! Best, Kalyn LOLA customer team

Response from LOLASep 24, 2020

Hi Stefani, Thank you for sharing your love of LOLA with our team! We love hearing about our customer's experience! We love hearing from our happy customers! We're so glad to have you in the LOLA community and are thrilled to hear that we've become a part of your life. Our Customer Team is always here to assist you when you need us! Best, Audra LOLA customer team

Response from LOLASep 22, 2020

Hi Rachel, Thank you for sharing your experience with our team. Like you, we care a great deal about having a pad that is both reliable and comfortable. We're grateful you're a part of our community! If you need any assistance in the future our team is here to help. Best, Alixe LOLA customer team

Response from LOLASep 22, 2020

Hi Jennifer, Thank you for taking the time to share your feedback with us. We're so glad to have you in the LOLA community and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us! Best, Kalyn LOLA customer team