LOLAReviews of mylola.com

4.21,100 reviews
Personal Care
New York, New York

LOLA

About LOLA

LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.

LOLA (mylola.com) has 1,100 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: mylola.com
Website: mylola.com
Category: Personal Care
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 31% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LOLA reviews

1,100 approved reviews, newest moderated first

Courtney F.
Sep 23, 2020
Great service and product!
Great service and product!! Never run out of tampons again!
Response from LOLAOct 2, 2020
Hi Courtney, Thank you for taking the time to share your feedback with our team! All the best, Maria
Renee A.
Sep 23, 2020
It’s a NO for me!
I stopped my subscription after having pieces of tampons left inside of me after removing tampon. I made the company aware of the issue and received zero response. I’ve never had this issue with other tampons, so I’ll be sticking with nonorganic brands and the diva cup. I loved that this company helped women but had to put my health first, hope they get it figured out.
Response from LOLAOct 2, 2020
Hi Renee, Thank you so much for reaching out and sharing your candid feedback with our team. I am so sorry to hear about the recent experience you had with our tampons! As a customer-first business, we really appreciate you alerting us of this experience so that we can relay this information to our manufacturing partners and product team. I took a look at your email correspondence history and am unable to locate a recent email detailing your experience. We would so appreciate any further insight into this situation, as we take all product complaints seriously! With that in mind, please reach out to us over email (at [email protected]) and we will assist you as soon as we can. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. Again, I apologize on behalf of our team. We look forward to hearing from you soon with any additional information you can provide us with! Best, Raven LOLA customer team
Michelle
Sep 23, 2020
My daughter and I LOVE LOLA!!
My daughter and I LOVE LOLA!!! Great quality, with no worries! I used to not be able to wear tampons until LOLA! Game changer for me. I started my daughter off with LOLA from her very first period.
Response from LOLAOct 1, 2020
Hi Michelle, Thanks for reaching out and sharing with us. I am so thrilled to hear how LOLA has become a part of your family. We are so happy to hear from you, and can’t overstate how much we appreciate your support. Feel free to reach out to us at [email protected] if we can be of any assistance in the future! Best, Audra LOLA customer team
Cierra
Sep 23, 2020
Possible TMI.
Possible TMI.. I loved the idea of having my monthly supplies delivered to my home. It made my life easier, as I usually visit the store on a separate trip just for this. I also love that the cotton is organic. Because of this, however, these aren't as absorbent as other brands. Sometimes it would seem that my flow would travel straight to the string without soaking the tampon hardly at all. I preferred the way my other brand worked, but because of the organic cotton and ease of ordering, I continued buying from Lola.
Response from LOLAOct 9, 2020
Hi Cierra, Thank you so much for taking the time to share your feedback. I am so sorry to hear that you had a negative experience with our tampons! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email (at [email protected]) and we will assist you as soon as we can. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon. Best, Raven LOLA Customer Team
Samantha
Sep 23, 2020
Very Happy Monthly Subscriber
I have been doing the monthly subscription for the compact applicator tampons for a few years now and am very happy. I have also purchased a few other items over the years as well. I love the products and trust in the materials they are made with. I like that they arrive on my door step when I need them and I never run out. Thanks for caring about women’s needs and making such great products!
Response from LOLASep 29, 2020
Hi Samantha, Thanks so much for taking the time to provide your feedback. We're so glad to hear that you share our enthusiasm for our service and product! We're so glad to have you in the LOLA community, and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us! Best, Raven LOLA customer team
Courtney N.
Sep 23, 2020
Natural but LEAK CITY
I purchased these products for my teen daughters. Both the tampons and pads leak. I was really hoping for a better result. These products are way too expensive to begin with and then leaks. Not sure if I will continue ordering.
Response from LOLAOct 9, 2020
Hi Courtney, Thank you for sharing your candid feedback with our team. I am incredibly sorry about the experience you had with our products! We really appreciate you taking the time to alert us of these issues, and we look forward to receiving any additional feedback you may have regarding both products. Again, my sincere apologies for this negative experience, and thank you for your feedback. As a customer-first business, we really take it to heart. At LOLA we take product complaints incredibly seriously and would love to make this right for you. With this in mind, please reach out to us over email at [email protected] and we'll be more than happy to assist! Talk soon, Raven LOLA Customer Team
Stacy
Sep 23, 2020
I've been using the same feminine…
I've been using the same feminine product for DECADES and as the years went by I got more & more uncomfortable with what I was putting in my body, however I was never exposed to an alternative, that is until I found Lola. Switching to Lola brand was the best most self-honoring decision I've made in a long time as it relates to products. It's natural, affordable, easy to sign up, and you can customize your order to meet exactly what you need. I love Lola!
Response from LOLASep 28, 2020
Hi Stacy, We're so glad to have you in the LOLA community and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us! Best, Raven LOLA customer team
Mirely
Sep 22, 2020
Love Lola
Love Lola! I never have to think about buying tampons. They always arrive a week before my period!
Response from LOLAOct 2, 2020
Hi Mirely, Thank you for taking the time to share your feedback with our team. We are so happy to hear from you, and can’t overstate how much we appreciate your support. Feel free to reach out to us at [email protected] if we can be of any assistance in the future! Best, Raven LOLA customer team

LOLAReviews of mylola.com

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