LOLAReviews of mylola.com

Response from LOLAOct 2, 2020

Hi Joseph, Thank you for sharing your candid feedback with our team. As a customer-first business, it’s always our priority to provide you with the highest quality products. We're so glad to have you in the LOLA community and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us! Best, Raven LOLA customer team

Response from LOLAOct 9, 2020

Hi Anna, Thank you so much for taking the time to share your feedback with our team. It’s always been our goal to provide as many women as possible with access to high-quality feminine care products. As America’s largest retailer, Walmart helps us give more women across the country access to quality period products made with natural ingredients like 100% organic cotton. Shining a light on ingredient transparency and empowering millions of women to make informed decisions about their period products is core to what we believe in. That said, we are sorry to see you go! Again, thank you, Anna, so much for sharing with us! Best, Raven LOLA customer team

Response from LOLAOct 9, 2020

Hi Rebekah, Thanks so much for reaching out and sharing your feedback with us. Our team apologizes for the long wait time you experienced with your orders. I have passed your feedback about our shipping times to our Operations team. We take messages like this extremely seriously and will bring your comments into discussions about shipping times in the future. We would so appreciate any further insight into this situation, all shipping inquiries seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can. Thank you again for reaching out, Rebekah. Best, Raven LOLA Customer Team

Response from LOLAOct 2, 2020

Hi Jennifer, We're so glad to have you as part of our community! I'm very happy to share that you can find our period and sexual wellness products at your local Walmart! Here for you, Maria

Response from LOLASep 28, 2020

Hi Kat, Thank you so much for sharing your candid feedback with us! I am so sorry to hear about your experience with our tampons. As a customer-first business, we really appreciate you alerting us of this issue so that we can escalate this immediately to our product team and manufacturing partners to make sure this doesn’t happen again. I completely understand your hesitancy to continue using LOLA. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. I took a look at our systems and am not able to locate your account. That said, we always want to help our customers. With this in mind, if you haven't already please reach out to us over email (at [email protected]) and we'll be more than happy to assist. Again, thank you so much for sharing your concern with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Raven LOLA Customer Team

Response from LOLASep 29, 2020

Hi Monica, Thank you so much for reaching out and sharing with us! We’re thrilled you’re just as excited as we are. It’s always been our goal to provide as many women as possible with access to high-quality feminine care products. Feel free to reach out to us at [email protected] if we can be of any assistance in the future! Best, Raven LOLA customer team

Response from LOLAOct 2, 2020

Hi Kelcey, Thanks so much for sharing your feedback. We're so glad to hear that you share our enthusiasm for our product and service! Here for you, Maria

Response from LOLASep 28, 2020

Hi Noel, We are so glad to have you be a part of the LOLA community and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us! Best, Alixe LOA customer team