LiviaReviews of mylivia.com

I bought this for my girls. It has helped a great deal.

Servizio clienti non disponibile in Italia anche dal sito americano offrono assistenza. La traduzione però non è ottimale, tant'è che forse non hanno compreso bene la mia richiesta. Accessori e ricambi acquistabili solo dal sito americano. Alla richiesta di informazioni mi hanno detto che il ricambio che cercavo era venduto con ogni loro confezione, ma dopo circa 45 giorni di attesa scopro che il prodotto ordinato non contiene il cavetto per utilizzare il prodotto in sicurezza. Prodotto quindi non più utilizzabile senza quel cavetto essendo danneggiato il mio. Per gelpads, spese spedizione + spese doganali ho speso quasi 60 euro... Una follia. Inoltre preciso che le spese doganali non erano state comunico ma l'Ho scoperto solo alla ricezione del pacco. Sarebbe utile avere un rivenditore autorizzato in Italia. Ad oggi 30/10/24, dopo che l'azienda ha risposto alla recensione, non sono ancora stata contattata.

No way to cancel subscription. Customer support doesn't help as their instructions are not accurate. The instructions over email are inaccurate for canceling the subscription. I have screenshots if helpful.

I bought this as a gift, however didn't realise the subscription that came with the package i'd unwittingly bought was on automatic renewal. I thought it was a one time purchase, apparently not, they continue to charge me a fee every 6 months. And when I tried to cancel this "service" there is no direct way to achieve this through your account, instead you must contact customer service to make the option available to you. This however didn't work for me the first time I attempted to cancel back in April, it wasn't until October I realised they had charged me again! And they assure me that my account is cancelled, but didn't mention the money they've taken? Absolutely awful company, would never recommend to anyone! Good luck to whoever purchases from them in the future, you'll need it. EDIT: 15/10/24 They emailed me yesterday afternoon to inform me that I wont receive any refund and that it was my fault they didn't listen to my first request to cancel in April. I replied that I was disappointed and upset and I'd be leaving reviews reflecting my feelings and experience. However this morning they emailed to let me know they've actually decided to refund me October's charge. Bear in mind this charge is for gel pads for the device, I've never recieved any gel pads, ever.This doesn't change my opinion of this company, if I could give them no stars I would.

OTC drugs will not help me anymore! I can actually stand up because of my Livia!

ACHTUNG Abzocke Auch ich bin in dir Abofalle getappt. Gerät angeblich im Sale -letztendlich wars aber günstig Wegen zusätzlichen 8$ im Monat! Bestellung wurde trotz rechtzeitigem Storno rausgeschickt. Ich habe die Annahme verweigert und nun ist das Packet verschollen. Kundenservice stellt sich stur und PayPal hat den Fall abgelehnt. Einzugsermächtigung habe ich zurück gezogen, aber auf den 72,32$ bleine ich wohl sitzen. NIE WIEDER EDIT: es ist nicht korrekt, dass ich dem Erstattungsprpzess zugestimmt habe. Vielmehr blieb mir nichts anderes übrig, als ihn zu akzeptieren. Erstattung wurde in der Antwort zu meiner Bewertung zugesagt; bisher kam allerdings nichts an. Ich werde erneut updaten, sollte sich da etwas tun.

Great for usual period and pain. Great for general periods with pain. The batteries will last a day as long as it is low and not on all the time. I have 2 so I can swap during the day when batteries run out. I also have 8 days + of period every month and have found the sticky pads last 2 days when on all day. They don't survive being put on and taken off multiple times.

this device gives me so much relief. I have such bad cramps the only thing I can do is just curl up in a ball. this literally stops those cramps for me. I put this on, wait and in a little bit my cramps are either gone or significantly better. i was skeptical and only bought it because it was on sale, otherwise I couldn't afford it. I waited months before making this review to make sure it really works and im confident that it does. so worth it. I've also seen reviews mention that they can't get the 6 month supply replacement gel pads with the subscription but I had no trouble with doing that and just recieved my first 6 month supply restock for free with the subscription. Definitely recommended this product!