Emily H.
TENS machine is not durable
The tens machine are great and gave me a huge amount of relief initially but the product is not good for daily use (eg wearing it under jeans for walking, sitting and other low impact activities) . My cables to connect the machine to the flower pads stopped working after three months. I ordered new cables and even with extra precaution they still stopped working after 3-4 months. I asked for a refund for the initial products and the replacement a month ago and have not received a reply from the customer service team. I would advise other people to buy a TENS machine from a different company
Response from LiviaJul 1, 2022
Hey Emily, I'm really sorry to hear about your experience with Livia. Please send us an mail to [email protected] with your information, I'll make sure that you receive response fast and clear and we'll definitely solve the issue and make sure you are fully satisfied as well. I hope you give us a second chance! The Livia Team



