LiviaReviews of mylivia.com

The wires broke at the seal. They are not thick enough and the wiring exposed I haven't used them since.

I love this product so much. It's worth every penny . I suffer from terrible cramps and body aches , I'm usually in bed all day with the Livia I can be active .

This product has changed my life. After decades of taking way too much ibuprofen for two weeks out of every month and wrecking my stomach lining, I have a better way to deal with menstrual cramps.

No refund! Have been chasing and chasing and just keep getting told it’s coming but it never does. Have asked numerous time for a complaints procedure but never get that either. DO NOT BUY!!!!

I'm in the same boat as all the women below. It was over 6 months ago that I returned the pointless little gadget and despite them confirming they received it - still no refund. Don't buy this product!

It’s the same old story clearly!! I am another victim of this awful company. I get responses back from a ‘Maria’ and try to get palmed off every time. The last message being: “Unfortunately, we as support agents are not aware of the reason for delay. We are able to forward the request to our supervisor and then they are transferred to our Financial Department” It’s been the most time wasting and exhausting messaging of my life! They owe me and many women money! I will be taking this further.

I wish I could give Livia 0 stars. I purchased the Livia device at the end of April in hopes of getting rid of my painful menstrual cramps every month. I was definitely skeptical, but decided it was worth a try because of the company's money back guarantee. According to the website the device can be returned within 120 days for a full refund within 30 days. Long story short, the device didn't work for me. I began the return process only 3 weeks after having the device and had to pay $10 for mail insurance and tracking (this is required by Livia). Kind of annoying, but okay. Livia received the returned item 2 days later (keep in mind it's now May). As of today, August 10th, I STILL have not received my $149 refund. I have emailed and called multiple times and get the same excuse from customer service, "the item is still being processed". I was told by the customer service agent the EXACT SAME THING on 5 separate occasions, (once a week for 5 weeks)--that she would contact her "colleague" to expedite things. This was the same agent each time and she didn't even remember or have recorded that I call literally once a week about the same thing. This has not only been a HUGE waste of my time, but it's also a huge waste of money. DO NOT PURCHASE ANYTHING FROM LIVIA! You'll regret it.

I have the same issue with the refund as I've seen in the most reviews here. I can't get my money back since April. In the beginning, they kept saying they didn't receive it back, but I contacted the courier and they said they delivered it and they gave me proof. Since then, the customer support people just keep saying I will get my money back in a few days. What a joke. Update: After I kept pressuring them I finally got my money back, after 4 months.