Miss H.
Bad Company, Good Product
The product is good and I find it really helps me but the company leaves something to be desired. I have a subscription and products are never sent out on time. You have to email and wait every few months or you will never get anything, despite payments being taken. I have written reviews now 3 times but I am still being asked to do them via email. It is all very annoying but I find the product is worth it as it does help. The company needs to sort themselves out though. I don’t trust them and it is getting ridiculous now that they take payment but provide no products.
Response from LiviaOct 13, 2020
Dear Miss H, We're sorry to hear that this is your feeling with us, we're sure that we can give you better service, we did a lot of effort to upgrade our support team and now we can compensate you in the right way. We have a call line 24/7 and Whatsapp messenger for Live chat, and we answer to our requests within 24hours via email. We didn't receive your request - You can always contact me directly at [email protected]. Please send me an email with your order ID and email and we'll take care of any issue immidiately. Kind regards, Ran, The Livia Team



