INNOVOReviews of myinnovo.com

My first garment had a break in localation 3. This new garment has a break in location 2. I need you to provide me with a new garment

Have you redesigned the shorts yet to make them more durable? I was only able to get one months use out of the shorts before they fail. Probably a good product if you can fix the shorts so they last longer.

Leg portions are too loose. The electrical stimulation is like getting an electrical shock every time it comes on--EXTREMELY, EXTREMELY painful. I haven't been able to use it 5 days a week because of the PAINFUL SHOCKS. if I weren't so hopeful that INNOVO will help with my incontinence I would return it. Currently starting week three.

I am on my 3rd week. 5 times the first 2 weeks and 2 days off. Now 2 days into the 3rd week. So far no problems using the innovo but I am not noticing much of a difference. I will still use it faithfully. Hoping for the best.

When using the product the first time, I ran into a problem and tried to get assistance through the Chat line. No one responded, so I left a message asking someone to get back to me. No one did. Also, the paper tags on the cable connections say that you cannot return the product is the paper tags are removed. I found that the tags came off the first time I connected the device, which would seem to mean that one could not return the device if they tried it and did not like it. Maybe I'm misunderstanding something here. I figured out the problem with the connections eventually, started all over and have used the product one time, so cannot respond as to whether or not it works. At this stage, using it after you've sprayed the panels is equivalent to putting on a cold, wet swimsuit. That's not a complaint, just an observation.

I can't get the thing to work! It very frustrating. I've read the manual and watch the videos. And still nothing.

Having measured the parts that the company suggest, I ordered these shorts according to the size guide, received them really quick so excited, only to find they were to big, the 4 pads around the legs just didn’t have any contact. Phone them explained the issue with the shorts, no problem, they couldn’t exchange due to the virus, so another pair were sent out, tried these, I have no 3,7 on the control, tried them again this morning, no 7 only showing on the control, but couldn’t increase above 11 as this was so uncomfortable, phoned Innovo again, explained again the issue, they now have arranged for the original to be collected so they could issue a refund, but they couldn’t exchange originally due to the virus. I have used the garment for over a year, didn’t notice much difference. Innovo have suggested that I might have an medical issue, got this checked as the doctors have opened now, they said they couldn’t see any problems, maybe my morphology was not used when these shorts were tested. Customer service is second to none, just a shame they don’t work for me, and so expensive

I am 2 weeks into use which is proving very difficult to start every day, and requires several sprays and a common fault alert Pad 6. I did phone for assistance , believing it was perhaps faulty but was told to ring back when I was using the equipment, which I could not see any value in. I will persevere for the next 2 weeks to establish if there is any benefit from 4 weeks use.