INNOVOReviews of myinnovo.com

The shorts were too big and I needed a size down. I contacted them and they quickly sent a smaller size.

Does as it says can't complain. Just make sure you get the right size shorts go down a size if your unsure.

Another addendum to my previous reviews. I am now on week 3 of my fourth pair of shorts. I have only positive things to say about the Innovo customer service representatives. Each time that I have contacted them with my concerns, they have been nothing but friendly and helpful. I truly believe that the treatments have helped my bladder leakage. Hopefully, I will now be able to complete my 12 week initial schedule without any further interruptions.

Excellent product which does do what it should, however, incorrect sizing can lead to issues. For example, I ended up stretching the electrodes which damaged them. However, Innovo's customer service was excellent and, their customer advisor, Elise, was able to troubleshoot and resolve the issue very quickly, offering alternative solutions such as a bigger size or the gen. 1 model instead of the shorts as these are better if you are in-between sizes. This advice was accompanied by an offer of a discounted price for a new pair as the 6 month warranty period had expired.

When I had to contact customer services for a sizing query they answered quickly. They were really helpful, knowledgeable and friendly. The product itself is fantastic and exactly as it was described.

The first pair I ordered was to big on my legs and innovo was great as they are sending me the next size down witch is a great service with no problems so thank you

Only recently received this product so too soon to review results. However, fits well, comfortable and can feel it working when in use. Appears to be a very good product🙂

I use it at 85+ Setting feels great. Too soon to know about cognitive results yet. Will get back to you.